GRI Content Index

This annual report has been prepared in accordance with the Comprehensive GRI Standards.

GRI Standards number	Description	Reference		Reason for omission (full or partial)
GENERAL DISCLOSURES: SRS 102 (2016)*
ORGANISATIONAL PROFILE
102-1	Name of the organisation	Profile of Alliander
102-2	Primary activities, brands, products, and services	Profile of Alliander - Organisational structure
102-3	Location of organisation’s headquarters	Colophon: Utrechtseweg 68, 6812 AH, Arnhem
102-4	Number of countries in which organisation operates (with relevance for sustainability issues)	Profile of Alliander - Organisational structure
102-5	Ownership structure and legal form	Corporate Governance: legal structure
102-6	Markets served (geographical spread, industries, and types of customers)	Profile of Alliander - Organisational structure
102-7	Scale of the organisation	Profile of Alliander - 2021 in figures
102-8	Total workforce by type of employment contract	Value creation: attractive, inclusive employer - Composition of the organisation Other non-financial information: Additional information		Not applicable: employee classification by regions in the Netherlands. Not applicable: seasonal fluctuations in activities and workforce. Alliander has a stable work supply and a stable workforce.
102-9	The organisation’s value and supply chain	Profile of Alliander - Our role in the energy supply chain Profile of Alliander - How we create value
102-10	Significant changes to scale, structure, ownership, or the value chain during the reporting period	Profile of Alliander - Organisational structure Events after balance-sheet date
102-11	Note to application of precautionary principle	Value creation: a safe network - Safe working practices - Exposure to dangerous substances Value creation: a safe network - Safe working practices - Impact of environmental issues
102-12	Externally developed economic, environmental and social charters, principles or other initiatives that the organisation supports or endorses	Other information - Interaction with stakeholders
102-13	Memberships of associations and/or national and international interest groups	Other information - Interaction with stakeholders
STRATEGY
102-14	Statement from senior decision-maker	Our story in 2021: In transition Profile of Alliander - Trends and developments Profile of Alliander - Sustainable Development Goals
102-15	Key impacts, risks, and opportunities	Our story in 2021 About this report: Materiality Profile of Alliander: Trends and developments Value creation: Contribution to global goals Value creation: Dilemmas and lessons learnt
ETHICS AND INTEGRITY
102-16	The organisation’s values, principles, standards, and norms of behaviour, such as codes of conduct and ethics	Corporate Governance: Corporate Governance www.alliander.com/nl/corporate-governance/
102-17	Internal and external mechanisms for advice and concerns about ethics and behaviour, as well as matters relating to integrity, such as helplines or advice lines	Corporate Governance: Corporate governance - integrity Code of conduct
	Internal and external mechanisms to report concerns about unethical or unlawful behaviour and matters relating to integrity, such as escalation through line management, a whistle-blower policy, or hotlines	Corporate governance: Corporate Governance Reports
CORPORATE GOVERNANCE
102-18	Governance structure	Corporate Governance: Corporate governance structure in outline
102-19	The process for delegating authority by the highest governance body to managers and other employees with respect to economic, social, and environmental topics	Corporate Governance: Report by the Supervisory Board Other information: Other non-financial CSR information
102-20	Executive-level responsibility for economic, environmental, and social topics or responsibility on the level of officials who report directly to the highest governance body.	Other information: Other non-financial CSR information
102-21	Process for consultation between stakeholders and the highest governance body on economic, environmental, and social topics	Other information: Materiality test Corporate governance: Corporate governance Other information: Other non-financial CSR information
102-22	Composition of the highest governance body	Corporate Governance: Report by the Supervisory Board Corporate Governance: Members of the Supervisory Board/Members of the Management Board Corporate Governance: Governance structure by-laws for the Supervisory Board
102-23	Role of the chair of the highest governance body	Corporate Governance: Members of the Supervisory Board Corporate Governance - Structure in outline
102-24	Process for the definition of qualifications and expertise of members of the highest governance body and criteria for selection and appointment	Corporate Governance: Report of the Supervisory Board - Composition of the Supervisory Board
102-25	Processes through which the highest governance body ensures conflicts of interest are avoided and managed	Corporate Governance: Integrity Code of https://www.alliander.com/nl/over-alliander/corporate-governance/aandeelhouders
102-26	Role of the highest governance body in setting the mission, vision, values, and strategy with respect to economic, environmental, and social impact	Profile of Alliander: Our strategy Profile of Alliander: Objectives & Results
102-27	Measures taken to further develop the highest governance body’s economic, environmental, and social knowledge	Other information: Interaction with stakeholders Report by the Supervisory Board
102-28	Evaluation process for highest governance body’s performance in managing economic, environmental, and social topics, and actions taken in response to this evaluation	Other information: Materiality test Other information: Other non-financial information Report by the Supervisory Board: independence of Supervisory Board members
102-29	Role of the highest governance body in identifying and managing economic, environmental, and social impacts, risks, and opportunities	Corporate Governance - Risk management and control
102-30	Role of the highest governance body in assessing the effectiveness of the organisation’s risk management processes with respect to economic, environmental, and social topics	Corporate governance: Report by the Supervisory Board - Topics
102-31	Highest governance body’s review of economic, environmental, and social topics	Corporate Governance: Corporate governance: Risk management https://www.alliander.com/nl/risicomanagement/
102-32	The highest body or function that reviews and approves the sustainability report and also ensures all material aspects are covered	Other information: Materiality test Corporate governance: Topics
102-33	Process of communicating critical concerns to the highest governance body	Corporate governance, Governance structure outline Corporate Governance: Report by the Supervisory Board - Relationship with shareholders https://www.alliander.com/nl/klokkenluidersregeling/
102-34	Nature and total number of critical concerns communicated to the highest governance body and procedures followed to address and solve them	Corporate Governance: Report by the Supervisory Board - Internal risk management and control systems Corporate Governance: Integrity Complaints procedure		Information partly available: Number of critical concerns missing in report text. This number is 0.
102-35	Remuneration policy for members of highest governance body and senior executives	Corporate Governance: Corporate Governance - Remuneration Report - Management Board remuneration policy www.alliander.com/en/organisation/corporate-governance
102-36	Process for determining remuneration	Corporate Governance: Corporate Governance - Remuneration Report - Management Board remuneration policy www.alliander.com/en/organisation/corporate-governance
102-37	Process ensuring stakeholders’ involvement in determining remuneration	Corporate Governance: Corporate Governance - Remuneration Report - Management Board remuneration policy www.alliander.com/en/organisation/corporate-governance		N/A. This is a regulation prescribed by law.
102-38	Ratio of the annual compensation of the best-paid person at the organisation in each country where the organisation has significant operations to the average annual compensation of all employees	Value creation: attractive, inclusive employer: internal compensation ratio Corporate governance: Corporate Governance - Remuneration Report - Management Board remuneration policy		Significant operations take place in the Netherlands. The scope for this indicator therefore concerns the members of the Management Board.
102-39	Ratio of the percentage increase of the total annual compensation of the best-paid person at the organisation in each country where the organisation has significant operations to the average annual increase for all employees	Value creation: attractive, inclusive employer: internal compensation ratio Corporate governance: Corporate Governance - Remuneration Report - Management Board remuneration policy		Significant operations take place in the Netherlands. The scope for this indicator therefore concerns the members of the Management Board.
STAKEHOLDER ENGAGEMENT
102-40	List of engaged stakeholders/stakeholder groups	Other information - Interaction with stakeholders Other information - Materiality test
102-41	Percentage of employees governed by a collective bargaining agreement	Value creation: attractive, inclusive employer - Employer Other non-financial information - additional information
102-42	How stakeholders are identified and selected	Other information - Interaction with stakeholders Other information - Materiality test
102-43	Approach to stakeholder engagement including frequency of engagement efforts for each stakeholder type and group	Other information - Interaction with stakeholders Other information - Materiality test
102-44	Key topics and concerns raised through stakeholder engagement and how the organisation responded in its reporting and otherwise	Our story in 2021 Other information: Interaction with stakeholders Other information: Materiality test Other information: opinion of the Alliander stakeholder panel
REPORTING
102-45	List of entities included in organisation's consolidated financial statements or in similar documentation. Entities in the consolidated financial statements not included in the report	About this report Financial statements: Notes to the consolidated financial statements Financial statements: Principal subsidiaries and other associates
102-46	Process for defining report content and topic boundaries	Other information: Materiality test Other information: Interaction with stakeholders Profile of Alliander: Our impact
102-47	List of all material topics identified in the process for defining report content	Other information: Materiality test
102-48	Restatement of information and reasons for changes	Other information: Materiality test - Reformulations and changes Other information: Comparative figures impact 2020-2021 measurement and reporting Appendix Impact measurement accountability document
102-49	Changes in reporting	Other information: Materiality test - Reformulations and changes Other information: Interaction with stakeholders Consolidated financial statements: Consolidated financial statementsOther information - Impact measurement accountability document
102-50	Reporting period to which information provided relates	About this report
102-51	Date of most recent report	Other information: Other non-financial information - additional information
102-52	Reporting cycle	About this report
102-53	Contact point for questions regarding the report or the content thereof	Other information: Stakeholder panel opinion Colophon
102-54	Claims of reporting in accordance with the GRI Standards	Independent Assurance Statement Other non-financial information - External assurance of the social part of the annual report
102-55	GRI Content Index
102-56	Link to external assurance statement	Independent Assurance Statement
	Policy and current practices for obtaining external assurance of the report	Other non-financial information - External assurance of the social part of the annual report

TOPIC-SPECIFIC DISCLOSURES
MATERIAL TOPICS REPORTED IN ACCORDANCE WITH GRI STANDARDS
COMPLETION OF WORK PACKAGE
103-1/2/3	Management approach	About this report: Note on materiality of topic C Value creation: Our network - the challenges in our work Our story in 2021: in transition Corporate Governance: Risks
404-1	New employee hires and employee turnover by age group and gender	Other information: Other non-financial information - data
SAFE WORKING PRACTICES AND SAFE INFRASTRUCTURE
103-1/2/3	Management approach	About this report: Note on materiality of topic E Profile of Alliander: risks Value creation: a safe energy network - Safe working practices Objectives and results: Safety Connectivity matrix
403-1 (2018)	Management systems for work-related health and safety	Value creation: a safe energy network - Safe working practices - Certification Appendix Other non-financial information - certificates	Not complete: in 2022, Alliander will realign its management systems with the organisation’s needs and development. The certificates list the core processes and business units.
403-2 (2018)	Risk identification and evaluation and incident investigation	Value creation: a safe energy network and a safe work environment: safe working practices - LTIF
403-3 (2018)	Occupational health and safety services and occupational medicine	Value creation: an attractive and inclusive employer: Absenteeism
403-4 (2018)	Employee consultation, participation and communication about health at work	Value creation: an attractive and inclusive employer: Attractive employer - Healthy and sustainable deployment Value creation: an attractive and inclusive employer: Attractive employer - In motion
403-5 (2018)	Courses on healthy and safe working practices	Value creation: a safe energy network and a safe work environment: Safe working practices - Safety culture Value creation: an attractive and inclusive employer: Alliander Technical College Appendix Other non-financial information: additional information
403-6 (2018)	Promoting employee health	Value creation: an attractive and inclusive employer: healthy and sustainable deployment
403-7 (2018)	Prevention and mitigation of impacts of work-related health and safety risks	Value creation: a safe energy network and a safe work environment: safe working practices
403-8 (2018)	Scope of health and safety management systems	Value creation: a safe energy network - Safe working certification Appendix Other non-financial information
403-9 (2018)	Work-related injury	Value creation: a safe energy network and a safe work environment: safe working practices - LTIF About this report: Note on materiality of topic E Appendix Other non-financial information - employee data	Not complete: No reporting by geographical area. We consider the Netherlands to be one single geographical area. Data recorded on work-related accidents do not yet include all aspects. More complete information as of the 2022 report.
403-10 (2018)	Work-related illness	Value creation: an attractive and inclusive employer: Absenteeism Our impact on society: human capital	Not complete: No reporting by geographical area. We consider the Netherlands to be one single geographical area. Data recorded on work-related accidents do not yet include all aspects. More complete information as of the 2022 report.
103-1/2/3	Management approach to safe infrastructure	About this report: Note on materiality of topic E Profile of Alliander: risks Value creation: a safe network - Safe infrastructure Objectives and results: Safety
Alliander indicator	Accidents and health impacts on citizens in relation to assets	Value creation: a safe network; safe infrastructure Other information: Other non-financial information - data
Alliander indicator	Measures to support access to energy and promote safe energy usage	Value creation: Our network - Excellent network management - Graafschade Campaign
CLIMATE CHANGE
103-1/2/3	Management approach	About this report: Note on materiality of topic F Value creation: Sustainable energy supply - Sustainable Organisation - On the way to climate-neutral in 2023 Profile of Alliander: strategy objectives Other information: other non-financial information Our social impact: Natural Capital
302-1	Energy usage within the organisation	Value creation: Sustainable energy supply - sustainable operations Other information: other non-financial information - data	Not applicable: indicators related to energy sales. Alliander is not allowed to sell energy.
302-2	Energy usage outside the organisation	Value creation: Sustainable energy supply - sustainable operations Alliander’s CO₂ emissions in 2021 (graph) Other information: other non-financial information - data
302-3	Energy intensity ratio	Other information: other non-financial information - data
302-4	Energy usage reduction	Value creation: Sustainable energy supply - sustainable operations Other information: other non-financial information - data	Not applicable: the indicator on volume of energy saved per measure. Development of energy usage data is described in detail in the appendix.
302-5	Reduction of energy requirements with respect to products and services	Other information: other non-financial information - data
305-1	Direct (scope 1) greenhouse gas emissions by weight	Value creation: Sustainable energy supply - sustainable operations Other information: other non-financial information - data	Non-material: the breakdown by biogenic emissions has not been included.
305-2	Energy indirect (scope 2) greenhouse gas emissions by weight	Value creation: Sustainable energy supply - sustainable operations Other information: other non-financial information - data
305-3	Other relevant indirect (scope 3) greenhouse gas emissions by weight	Value creation: Sustainable energy supply - sustainable operations Other information: other non-financial information - data
305-4	Greenhouse gas emission intensity ratio	Other information: other non-financial information - data
305-5	Reduction of greenhouse gas emissions	Value creation: Sustainable energy supply - supporting customers in making choices Value creation: Sustainable energy supply - sustainable operations Other information: other non-financial information - data	Not complete: information about standards and methods is lacking.
305-6	Emission of ozone-depleting substances		Not applicable: no indication that these substances are present.
305-7	Emission of NO_X, SO_X and other atmospheric emissions		Some information is available but no quantitative data. Alliander is looking into publication in the 2022 annual report.
201-2	Financial implications and other risks and opportunities associated with climate change	Value creation: Making the energy supply and our organisation more sustainable: dealing with climate risks and adaptation Other information: TCFD index table
DATA SECURITY, PRIVACY AND CYBER SECURITY
418	Management approach	About this report: Note on materiality of topic I Connectivity matrix
418-1	Complaints concerning violation of customer privacy and/or breach of customer data	Value creation: a safe network - Privacy and security Corporate Governance: risks
ATTRACTING AND DEVELOPING TALENT
103-1/2/3	Management approach	About this report: Note on materiality of topic K Value creation: an attractive and inclusive employer: getting the work done Connectivity matrix
404-1	Average number of hours that an employee spends on training on an annual basis, broken down by employee category	Value creation: an attractive and inclusive employer: attractive employer, training and development	Information incomplete: there is currently no management focus on this. Is reported as training costs as a percentage of total wage bill. Gender and employee categories will be analysed in 2022.
404-2	Programmes for competency management and lifelong learning that guarantee employees’ long-term employability and help them complete their career	Value creation: an attractive and inclusive employer: attractive employer Value creation: an attractive and inclusive employer: long-term employability
404-3	Percentage of employees receiving regular performance and career development reviews by gender and employee category	Value creation: an attractive and inclusive employer: attractive employer - healthy and sustainable deployment Value creation: an attractive and inclusive employer: attractive employer - training and development
Alliander indicator	Training costs as a percentage of wage bill	Value creation: an attractive and inclusive employer: attractive employer, training and development
Alliander indicator	Number of employees with poor employment prospects	Profile of Alliander: our strategy - objectives
CORPORATE GOVERNANCE AND BUSINESS ETHICS
103-1/2/3	Management approach	About this report: Note on materiality of topic O Corporate Governance
205-1	Number of business units assessed for risks related to corruption	Other non-financial information: other information Corporate Governance: Integrity Report by the Supervisory Board - Committees - Audit Committee	Limitations due to confidentiality: Some of the information requested with respect to risk analysis, number of business units, number of employees, and percentage of employees with training is confidential.
205-2	Communication and training about anti-corruption policies and procedures	About this report: Note on materiality of topic O Other non-financial information: other information Corporate Governance: Integrity - Codes of Conduct https://www.alliander.com/en/code-of-conduct/ https://www.alliander.com/nl/leveranciers/	Incomplete: All our agreements with suppliers include the Suppliers Code of Conduct. The number of suppliers is unavailable. We do not consider regional specification to be of material importance.
205-3	Number of incidents of corruption and bribery and actions taken	Connectivity matrix Corporate Governance: Integrity - Codes of Conduct
206-1	Total number of legal proceedings in relation to market access, and the outcome thereof	About this report: Note on materiality of topic O Corporate Governance: Integrity - Guideline for preventing market abuse Other non-financial information: other information
Alliander indicator	Women in managerial positions	Value creation: an attractive and inclusive employer: composition of organisation - women in managerial positions

TOPIC-SPECIFIC DISCLOSURES
MATERIAL TOPICS PARTLY REPORTED IN ACCORDANCE WITH GRI STANDARDS
SUPPLY CHAIN RESPONSIBILITY
103-1/2/3	Management approach	About this report: Note on materiality of topic N Value creation: Sustainable operations - Supply chain responsibility in practice with partners Connectivity matrix
414-1	Percentage of new suppliers vetted based on ‘occupational health and safety’ criteria	Value creation: Sustainable operations - Supply chain responsibility in practice with partners
414-2	Significant existing and potential negative impact of occupational health and safety in the supply chain, as well as measures taken	Value creation: Sustainable operations - Supply chain responsibility in practice with partners https://www.alliander.com/nl/leveranciers/
Alliander indicator	Employees of contractors/subcontractors with relevant training on occupational health and safety	Other information: other non-financial information
Alliander indicator	Employee and contractor/subcontractor health and safety policy and conditions	Value creation: Sustainable operations - Supply chain responsibility in practice with partners Other information - other non-financial information
Alliander indicator	Percentage of procurement that is in accordance with Alliander's CSR Procurement guidelines, in % euros	Value creation: Sustainable operations - Supply chain responsibility in practice with partners
Alliander indicator	Circular procurement of primary assets	Profile of Alliander: our strategy - objectives

MATERIAL TOPICS REPORTED USING ALLIANDER INDICATORS
FACILITATION OF ENERGY TRANSITION
103-1/2/3	Management approach	About this report: Note on materiality of topic A Value creation: making the energy supply more sustainable - support for customers
Alliander indicator	Feed-in of energy from renewable sources	Value creation: making the energy supply more sustainable - support for customers
Alliander indicator	Investments in energy networks	Connectivity matrix
Alliander indicator	Connecting charging stations for electrical mobility	Value creation: making the energy supply more sustainable - support for customers
Alliander indicator	Transmission and distribution lines	Profile of Alliander - Organisational structure – figures
Alliander indicator	Capacity planning targeted on short-term and long-term electricity availability and reliability	Our story in 2021 Profile of Alliander: Trends and market developments Profile of Alliander: Risks Value creation: our network: insufficient transmission capacity Our social impact: impact of grid-efficiency measures
RELIABILITY OF SUPPLY
103-1/2/3	Management approach	About this report: Note on materiality of topic B Value creation: High reliability
Alliander indicator	Frequency of power outages	Our network: excellent network management- electricity outage duration
Alliander indicator	Power outage duration	Other information: other non-financial information
Alliander indicator	Postcode areas with more than five outages per year	Our strategy: Objectives and results Value creation: Our network: reliability of supply
Alliander indicator	Gas outage duration	Our network: excellent network management - gas outage duration
COOPERATING ON INNOVATION
103-1/2/3	Management approach and its components	About this report: Note on materiality of topic D Value creation: Our Network - Innovathon
Alliander indicator	% smart meters	Value creation: Our network - Excellent network management - Smart meter offer
ACCESS TO AFFORDABLE ENERGY
103-1/2/3	Management approach	About this report: Note on materiality of topic G Value creation: Our Network - Excellent network management - access to affordable energy
Alliander indicator	Programmes focused on improving and maintaining access to electricity for vulnerable groups	Value creation: Our Network - Excellent network management - access to affordable energy
Alliander indicator	Customer connections	Profile of Alliander: Organisational structure - 2021 figures
Alliander indicator	Number of buildings disconnected	Other information - Other non-financial data
DATA-DRIVEN NETWORK MANAGEMENT
103-1/2/3	Management approach	About this report: Note on materiality of topic H Profile of Alliander: our strategy - digitalisation Value creation - Making the energy supply more sustainable - Helping customers to make choices
Alliander indicator	Network digitalisation	Connectivity matrix - Future-proof network
Alliander indicator	Length of fibre optic infrastructure	Other information: other non-financial information
Alliander indicator	Number of Smart Cable Guard systems	Connectivity matrix - Data-driven network management
SATISFIED CUSTOMERS
103-1/2/3	Management approach	About this report: Note on materiality of topic J Profile of Alliander: objectives and results - Customer convenience
Alliander indicator	Customer satisfaction	Value creation: Our Network - Customer convenience
COLLABORATION AND DIALOGUE WITH STAKEHOLDERS
103-1/2/3	Management approach	About this report: Note on materiality of topic L
Alliander indicator	Participative decision-making and involvement of stakeholders and outcomes	About this report: Stakeholder dialogue Other information: Interaction with our stakeholders Other information: Materiality test
COMPANY’S ADAPTABILITY
103-1/2/3	Management approach	About this report: Note on materiality of topic M Our story - Our strategy Value creation: Our network - An agile and decisive organisation Value creation: An attractive, diverse employer - Getting the work done
Alliander indicator	Realisation of OGSM	Connectivity matrix - OGSM Realisation

ADDITIONAL INFORMATION
REFERENCE TO OTHER INDICATORS FOR ALLIANDER
Alliander indicator	Percentage of employees eligible for pension plan in 5 and 10 years’ time by job category and geographical area	Other information: Other non-financial information - data
306-2	Total weight of waste by type and disposal method	Other information: Other non-financial information - data
307-1	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations	Other information: Other non-financial information - data
405-1	Diversity of governance bodies and workforce breakdown by category, gender, age group, and other diversity indicators.	Other information: Other non-financial information - data
419-1	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations in the social and economic area	Other information: Other non-financial information - data
Alliander indicator	Alliander Foundation participants	Value creation: an attractive and inclusive employer: attractive employer - Alliander Foundation
* For this report, we used the GRI Standards as published in 2016 with additional indicators for employee safety and health published in 2018.

Voeg toe aan mijn verslag

Five-year summary

Definitions and abbreviations