GRI Index

Unless otherwise stated we are using the GRI Standards as set out in the version published in 2016.

GRI PDF

GRI Standards
number

 

Description

 

Reference

 

Omission

GENERAL DISCLOSURES

ORGANISATIONAL PROFILE

102-1

 

Name of reporting organisation

 

About this report

  

102-2

 

Primary brands, products and/or services

 

Company profile- How we are organised

  

102-3

 

Location of headquarters

 

Utrechtseweg 68, 6812 AH Arnhem, The Netherlands

  

102-4

 

Number of countries where the organisation operates (insofar as relevant to sustainability topics)

 

Company profile - How we are organised

  

102-5

 

Nature of ownership and legal form

 

Corporate Governance - Corporate governance structure in outline

  

102-6

 

Markets served (geographic breakdown, sectors served and types of customer)

 

Company profile - How we are organised

  

102-7

 

Organisation scale

 

Company profile- 2017 in figures

  

102-8

 

Total number of employees by type of employment contract

 

Our results in 2017 - Employees - Composition of our organisation
Other information - Other non-financial information

 

Not applicable:
The information concerns the activities in the Netherlands, a breakdown by region is not material. The nature of the activities leads to continuity in the employee base, there are no major fluctuations in the employee base. The share of external employees in our core activities is also not material.

Not available:
The data by type of employment contract is not available. The intention is to disclose this information in the coming years.

102-9

 

Organisation's value and supply chain

 

Company profile - Our role in the energy chain
Company profile - Our impact and value creation

  

102-10

 

Significant changes during the reporting period regarding the organisation's size, structure, ownership or its supply chain

 

In 2017, there were no significant changes regarding the organisation's size, structure, ownership or its supply chain.

  

102-11

 

Adoption of the precautionary principle

 

Company profile - Risks - Risk management
The risk management department forms part of the Corporate Governance structure of Alliander; in addition, risk management is applied within the operational processes.

  

102-12

 

Externally developed economic, environmental and social charters, principles, or other initiatives to which the organisation subscribes or which it endorses

 

Other information - Interaction with stakeholders

  

102-13

 

List of memberships of associations and national or international advocacy organisations

 

Other information - Interaction with stakeholders

  

STRATEGY

102-14

 

Statement from the most senior decision-maker

 

Our story in 2017
Company profile - Trends and market developments
Company profile - Sustainable development goals

  

102-15

 

Description of key impacts, risks, and opportunities

 

Our story in 2017
About this report - Materiality
Company profile - Trends and market developments
Company profile - Sustainable development goals
Our result in 2017 - What have we learned?

  

ETHICS AND INTEGRITY

102-16

 

Organisation’s values, principles, standards and norms of behaviour such as codes of conduct and codes of ethics

 

Corporate governance - Code of Conduct, integrity policy and complaints policies

  

102-17

 

Internal and external mechanisms for ethical behaviour, and matters related to integrity, such as helplines or advice lines

 

Corporate governance - Code of Conduct, integrity policy and complaints policies

  
  

Internal and external mechanisms for reporting concerns about unethical or unlawful behaviour, and matters related to integrity, such as escalation through line management, whistleblowing mechanisms or hotlines

 

Corporate governance - Code of Conduct, integrity policy and complaints policies

  

GOVERNANCE

 

102-18

 

Governance structure

 

Corporate governance - Corporate governance structure in outline

  

102-19

 

The process for delegating authority for economic, environmental and social topics from the highest governance body to senior executives and other employees

 

Corporate governance - The Supervisory Board
Other information - Other non-financial information

  

102-20

 

Responsibility for economic, environmental and social topics at executive level and/or post holders reporting directly to the highest governance body

 

Other information - Other non-financial information

  

102-21

 

Process for consultation between stakeholders and the highest governance body on economic, environmental and social topics

 

Other information - Materiality test
Corporate governance - Corporate governance
Other information - Other non-financial information

  

102-22

 

Composition of the highest governance body

 

Corporate governance - Report of the Supervisory Board
Corporate governance - Members of the Supervisory Board/Management Board
Corporate governance - Corporate governance structure
By-Laws of the Supervisory Board

  

102-23

 

Role of the chairman of the highest governance body

 

Corporate governance - Members of the Management Board
Corporate governance - Members of the Supervisory Board

  

102-24

 

Process for determining the qualifications and expertise of the highest governance body members and the criteria for nomination

 

Corporate governance - Report of the Supervisory Board - Profile, competences and diversity

  

102-25

 

Processes for the highest governance body to ensure conflicts of interest are avoided and managed

 

Corporate governance - Integrity

  

102-26

 

Highest governance body’s role in determining the mission and vision, values and strategy related to economic, environmental and social impacts

 

Company profile - Our strategy
Company profile - Objectives and results

  

102-27

 

Measures taken to develop and enhance the highest governance body's collective knowledge of economic, environmental and social topics

 

Other information - Interaction with stakeholders
Report of the Supervisory Board - Quality assurance and supervision

  

102-28

 

Process for evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics and actions taken in response to this evaluation

 

Other information - Materiality test
Other information - Other non-financial information
Report of the Supervisory Board - Quality assurance and supervision

  

102-29

 

Highest governance body’s role in the identification and management of economic, environmental and social impacts, risks, and opportunities

 

Company profile - Risks

  

102-30

 

Highest governance body’s role in reviewing the effectiveness of the organisation’s risk management processes for economic, environmental and social topics

 

Corporate governance
Company profile - Risks - Risk management

  

102-31

 

Highest governance body's evaluation of the economic, ecological and social issues

 

Corporate governance - Risk management
https://www.alliander.com/nl/over-alliander/corporate-governance/risicomanagement

  

102-32

 

The highest committee or position that formally reviews and approves the organisation’s sustainability report and ensures that all material aspects are covered

 

Other information - Materiality test
Corporate governance - Internal audit

  

102-33

 

Process for communicating critical concerns to the highest governance body

 

Corporate Governance - Corporate governance structure in outline
Corporate Governance - Report of the Supervisory Board - Relationship with shareholders
https://www.alliander.com/nl/over-alliander/corporate-governance/klokkenluidersregeling

  

102-34

 

Nature and total number of critical concerns that were communicated to the highest governance body and the mechanism(s) used to address and resolve them

 

Corporate governance - Report of the Supervisory Board - Reporting of Supervisory Board committees
Corporate Governance - Report of the Supervisory Board - Realisation of corporate objectives
Corporate Governance - Integrity and Complaints policies

  

102-35

 

Remuneration policies for the highest governance body and senior executives

 

Corporate governance - Remuneration report- Remuneration policy for the Management Board

  

102-36

 

Process for determining remuneration

 

Corporate governance - Remuneration report- Remuneration policy for the Management Board

  

102-37

 

Process for ensuring that stakeholders' views are taken into account regarding remuneration

 

Corporate governance - Remuneration report- Remuneration policy for the Management Board

  

102-38

 

Ratio of the annual total compensation for the organisation’s highest-paid individual in each country of significant operations to the median annual total compensation for all employees

 

Corporate governance - Remuneration report- Remuneration policy for the Management Board

  

102-39

 

Ratio of percentage increase in annual total compensation for the organisation’s highest-paid individual in each country of significant operations to the median percentage increase in annual total compensation for all employees

 

Our results in 2017 - Employees, compensation ratio

 

Information is not fully available:
the intention is to disclose the other indicators in 2019.

STAKEHOLDER ENGAGEMENT

102-40

 

List of engaged stakeholders

 

Other information - Interaction with stakeholders
Other information - Materiality test

  

102-41

 

Percentage of employees covered by collective labour agreement

 

Our results in 2017 - Employees - Alliander as employer

  

102-42

 

Basis for identification and selection of stakeholders

 

Other information - Interaction with stakeholders
Other information - Materiality test

  

102-43

 

Approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group

 

Other information - Interaction with stakeholders
Other information - Materiality test

  

102-44

 

Key topics and concerns that have been raised through stakeholder engagement, and how the organisation has responded to those key topics and concerns, including through its reporting

 

Our story in 2017 - Our journey towards a sustainable energy system
Customers - Our customers and the energy transition
Other information - Interaction with stakeholders
Other information - Materiality test
About Alliander - Our strategy
Company profile - Trends and market developments
Other information - Opinion of the Alliander stakeholder panel

  

REPORTING

102-45

 

List of entities included in the organisation’s consolidated financial statements or equivalent documents.
Entities included in the consolidated financial statements that are not covered by the report.

 

About this report
Financial Statements - Notes to the consolidated financial statements
Financial statements - Important subsidiaries and other participations

  

102-46

 

Process for defining the report content

 

Other information - Interaction with stakeholders
Other information - Materiality test
Company profile - Our Impact

  

102-47

 

List of all the material aspects identified in the process for defining report content

 

Other information - Materiality test

  

102-48

 

Report the effect of any restatements of information provided in previous reports, and the reasons for such restatements

 

The CO2 KPI has been adjusted. A change in the estimation method has led to a change in the total CO2 figure. The actual figures for 2016 are applied now that these are known.

  

102-49

 

Changes compared to previous reporting periods

 

Other information - Interaction with stakeholders
Other information - Materiality test
Consolidated financial statements - Consolidated financial statements

  

102-50

 

Reporting period to which disclosed information relates

 

About this report

  

102-51

 

Date of most recent previous report

 

Other information - Other non-financial information - Data

  

102-52

 

Reporting cycle

 

About this report

  

102-53

 

Provide the contact point for questions regarding the report or its contents

 

Other information - Stakeholder panel

  

102-54

 

The ‘in accordance’ option the organisation has chosen

 

About this report - Materiality
Independent Assurance Report

  

102-55

 

GRI Content Index

    

102-56

 

Reference to the external assurance report

 

Independent Assurance Report

  
  

Report the organization’s policy and current practice with regard to seeking external assurance for the report

 

Other information - Other non-financial information - Data

  

TOPIC SPECIFIC DISCLOSURES 2016

MATERIAL TOPICS REPORTED ACCORDING TO GRI STANDARDS

ECONOMIC PERFORMANCE

103-1/2/3

 

Management approach

 

About this report - Materiality comments on theme 9
Objectives and results - Shareholders and investors
Shareholders and investors

  

201-1

 

Direct economic value generated and distributed

 

Financial statements
Our results - Shareholders and investors - Alliander's tax matters

  

201-2

 

Financial implications and other risks and opportunities for the organisation's activities arising from climate change

 

Our story in 2017 - Sustainable energy system
Our results - Our sustainability performance - Climate risks and adaptation
Other information - SWOT analysis

 

Information not available:
Explicit information about the financial impact is not available. We are going to explore how we can meet this indicator in the future.

201-3

 

Cover of the organisation's social security and pension obligations

 

Financial Statements - Note 51 Employee benefit expense

  

201-4

 

Significant financial assistance received from government

 

Other information - Other non-financial information - Data

  

CORPORATE GOVERANCE AND BUSINESS ETHICS

103-1/2/3

 

Management approach

 

About this report - Materiality comments on theme 15
Corporate Governance

  

205-1

 

Section on business units with analysis of corruption risks

   

Information not available:
As Alliander started reporting on corruption effective from this year, the requested indicators are not available. Our aim is to include these indicators in the coming years.

205-2

 

Communication and training on risks and approach to corruption risks

   

Information not available:
As Alliander started reporting on corruption effective from this year, the requested indicators are not available. Our aim is to include these indicators in the coming years.

205-3

 

Number of corruption and bribery incidents and measures

 

Corporate governance - Code of Conduct - Complaints policies
Other information - Other non-financial information - Data

  

206-1

 

Total number of legal cases regarding market access and their outcomes

 

Corporate governance - Code of Conduct - Guideline for the Prevention of Market Abuse

 

Information confidential

ENERGY, CO2 AND CLIMATE CHANGE

103-1/2/3

 

Management approach

 

About this report - Materiality comments on theme 12
Our results - Shareholders and investors - Our sustainability performance
Objectives and results - Shareholders and investors
Other information - Other non-financial information

  

302-1

 

Energy consumption within the organisation

 

Our results - Shareholders and investors - Our sustainability performance
Other information - Other non-financial information - Data

  

302-2

 

Energy consumption outside of the organisation

 

Our results - Shareholders and investors - Our sustainability performance
Our CO2 emissions in 2017 (illustration)
Other information - Other non-financial information - Data

  

302-3

 

Energy intensity

 

Other information - Other non-financial information - Data

  

302-4

 

Reduction of energy consumption

 

Our results: Shareholders and investors - Our sustainability performance
Other information - Other non-financial information - Data

  

302-5

 

Reductions in energy requirements of products and services

 

Other information - Other non-financial information - Data

  

305-1

 

Direct GHG emissions (scope 1)

 

Our results - Shareholders and investors - Our sustainability performance
Other information - Other non-financial information - Data

  

305-2

 

Energy indirect GHG emissions (scope 2)

 

Our results - Shareholders and investors - Our sustainability performance
Other information - Other non-financial information -Data

  

305-3

 

Other indirect GHG emissions (scope 3)

 

Our results - Shareholders and investors - Our sustainability performance
Other information - Other non-financial information - Data

  

305-4

 

GHG emissions intensity

 

Our results - Shareholders and investors - Our sustainability performance
Other information - Other non-financial information - Data

  

305-5

 

Reduction of GHG emissions

 

Our results - Shareholders and investors - Our sustainability performance
Other information - Other non-financial information - Data

  

305-6

 

Emissions of ozone depleting substances (ODS)

   

Not applicable:
Alliander is not involved in the production, import or export of ozone depleting substances. Alliander makes no use of such substances and has no intention of using these in the future.

305-7

 

NOx, SOx and other significant air emissions

   

Information not available:
Due to the limited materiality, this specific indicator is not available.

HEALTH & SAFETY

103-1/2/3

 

Management approach

 

About this report - Materiality comments on theme 2
Company profile - Risks
Our results in 2017 - Employees - Safe working practices
Objectives and results - Safety
Employees - Safe working practices

  

403-1

 

Percentage of the total number of employees represented in formal health & safety committees of the employer and employee

 

Corporate Governance
Our results in 2017 - Employees - Safety
Other information - Other non-financial information

  

403-2

 

Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities, by region and gender

 

Our results in 2017 - Employees - Safe working practices
Other information - Other non-financial information

 

Not fully available:
Alliander is not yet able to break down its absenteeism data by gender, but has the ambition to be able to report this in the future.

403-3

 

Workers with high incidence or high risk of diseases related to their occupation

 

Company profile - Objectives and results - LTIF and absenteeism

  

403-4

 

Health and safety topics covered in formal agreements with trade unions

 

Employees - Fit and healthy employees
Collective labour agreement for network companies

  

SAFE INFRASTRUCTURE

103-1/2/3

 

Management approach

 

About this report - Materiality comments on theme 7

  

EU 21

 

Emergency plans and repair of damage

 

Customers - Pillar 4: excellent network management is the basis

  

EU 25

 

Accidents and health complaints of citizens in relation to operating assets

 

Customers - Pillar 4: excellent network management is the basis
Other information - Other non-financial information - Data

  

TRAINING AND DEVELOPMENT

103-1/2/3

 

Management approach

 

About this report - Materiality comments on theme 10
Our results in 2017 - Employees - Training & Development

  

404-1

 

Average hours of training per year per employee by gender and employee category

   

Not available:
The information is not available by hour. Alliander does not use this as a KPI. Reported as training costs in relation to the salary costs. 2017: 3.35%

404-2

 

Programmes for skill management and lifelong learning that support the continued employability of employees and assist them in managing career endings

 

Our results in 2017 - Employees - Training & Development
Our results in 2017 - Employees - Finding work via step2work

  

404-3

 

Percentage of employees receiving regular performance and career development reviews, by gender and employee category

 

Every year, all managers and employees (100%) jointly discuss the individual performance and development. (Include sentence in the annual report)

  

TRANSPARENCY

103-1/2/3

 

Management approach

 

About this report - Materiality comments on theme 8
About this report -Transparency

  

415-1

 

Total value of political contributions by country and recipient/beneficiary

   

Not applicable:
Alliander has no financial relationship with political parties.

INVESTMENT POLICY

103-1/2/3

 

Management approach

 

About this report - Materiality comments on theme 13
Our results in 2017 - Shareholders and investor - Investment policy

  

EU 6

 

Capacity planning aimed at short- and long-term electricity availability and reliability

 

Our story in 2017
Company profile - What we see around us
Company profile - Risks
Our results in 2017 - Customers - Pillar 2: new open networks

  

INNOVATION

103-1/2/3

 

Management approach and material aspects

 

About this report - Materiality comments on theme 3

  

EU 8

 

Research and Development

 

Our results - Customers - Our customers and the energy transition

  

RELIABILITY OF SUPPLY

103-1/2/3

 

Management approach

 

About this report - Materiality comments on theme 1
Our results in 2017 - Customers - Reliability of supply of the energy networks

  

EU 28

 

Frequency of power interruption

 

Other information - Other non-financial information

  

EU 29

 

Power interruption duration

 

Other information - Other non-financial information

  

TOPIC SPECIFIC DISCLOSURES 2016

MATERIAL TOPICS PARTIALLY REPORTED ACCORDING TO GRI STANDARDS

SUPPLY CHAIN RESPONSIBILITY

103-1/2/3

 

Management approach

 

About this report - Materiality comments on theme 14
Our results in 2017 - Shareholders and investors - Supply chain responsibility actions with partners

  

414-1

 

Percentage of new suppliers screened for 'labour practices' criteria

 

Our results in 2017 - Shareholders and investors - Our sustainability performance - Supply chain responsibility actions with partners

  

414-2

 

Significant actual and potential negative impacts for labour practices in the supply chain and actions taken

 

Our results in 2017 - Shareholders and investors - Our sustainability performance - Supply chain responsibility actions with partners
https://www.alliander.com/nl/over-alliander/leveranciers-0

  

EU 18

 

Employees of (sub-) contractors with relevant health & safety training

 

Other information - Other non-financial information

  

EU 16

 

Health & Safety policy and conditions for employees and (sub-)contractors

 

Our results in 2017 - Shareholders and investors - Our sustainability performance
Our results in 2017 - Employees - Safe working practices - Safety in the supply chain
Our results in 2017 - Employees - Training & Development

  

Alliander indicator

 

Percentage of procurement based on Alliander's Socially Responsible Procurement (SRP) guidelines, in % euros

 

Our results in 2017 - Shareholders and investors - Our sustainability performance - Sustainable relationship with our suppliers

  

MATERIAL TOPICS REPORTED ACCORDING TO BUSINESS INDICATORS

CUSTOMER SATISFACTION

103-1/2/3

 

Management approach

 

About this report - Materiality comments on theme 11
Company profile - Objectives and results
Our results in 2017 - Customers - Customer satisfaction

  

Alliander indicator

 

Customer satisfaction

 

Our results in 2017 - Customer satisfaction
What have we learned?

  

REGULATION AND TARIFFS

      

103-1/2/3

 

Management approach

 

About this report - Materiality comments on theme 6
Company profile - Risks
Our results in 2017 - Network operation tariffs

  

SMART NETWORKS AND DATA TECHNOLOGY

103-1/2/3

 

Management approach

 

About this report - Materiality comments on theme 5
Company profile - Objectives and results
Our results in 2017 - Customers - Pillar 3: digitisation

  

Alliander indicator

 

Digitisation of networks

 

Company profile - Objectives and results

  

Alliander indicator

 

Length of fibre optic infrastructure

 

Other information - Other non-financial information

  

ROLE IN ENERGY GENERATION

      

103-1/2/3

 

Management approach

 

About this report - Materiality comments on theme 4
Our results - Shareholders and investors - Climate-neutral operations by 2023

  

Alliander indicator

 

Renewable energy feed-in

 

Our results - Customers - Our customers and the energy transition - Pillar 1

  

ADDITIONAL INFORMATON

ELECTRIC UTILITIES SECTOR SUPPLEMENT INDICATORS

CATEGORY:

ASPECT

 

Organisational profile

    

EU 3

 

Customer connections

 

Company profile - How we are organised

  

EU 4

 

Transport and distribution lines

 

Company profile - How we are organised

  

CATEGORY:

 

Economic aspects

    

ASPECT

 

Economic KPIs

    

EU 12

 

Efficiency of transport and distribution

 

Other information - Other non-financial information - Data

  

CATEGORY:

 

Social aspects

    

ASPECT

 

Labour practices and conditions

    

EU 14

 

Knowledge and competence management

 

Our results in 2017 - Employees - Training & Development

  

EU 15

 

Percentage of employees eligible for pension scheme in 5 and 10 years' time by job grade and region

 

Other information - Other non-financial information - Data

  

EU 17

 

Total labour volume at (sub-)contractors

   

Information not available

ASPECT

 

Society

    

EU 19

 

Participative decision-making and stakeholder participation and outcomes

 

About this report - Stakeholder dialogue is the basis
Other information - Interaction with stakeholders
Other information - Materiality test

  

EU 20

 

Schemes for involuntary home relocations, business relocations, expropriation

   

Not applicable

EU 21

 

Emergency plans and repair of damage

 

Our results - Customers - Our customers and the energy transition - Pillar 4

  

EU 22

 

Number of people involved in expropriation/compulsory home relocation

   

Information not available

ASPECT

 

Product responsibility

    

EU 23

 

Measures to support access to and promote safe energy usage

 

Our results - Customers - Our customers and the energy transition - Pillar 4

  

EU 24

 

Programmes aimed at improving and maintaining access to electricity for vulnerable groups

   

Information not available

EU 26

 

Unconnected part of population in network operator's concession area

   

Not applicable:
There is a statutory obligation to provide connections to the electricity network.

EU 27

 

Number and duration of disconnections due to payment arrears

   

Information partly available:
Reasons for disconnections are not given in the data communications from supplier to the network operator. Total for 2017: 4805.

ADDITIONAL INDICATORS ALLIANDER

CATEGORY:

 

Other company-related information

    

306-2

 

Total weight of waste by type and disposal

 

Other information - Other non-financial information - Data

  

307-1

 

Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations

 

Other information - Other non-financial information - Data

  

404-1

 

Total number and rate of employee turnover by age group and gender

 

Other information - Other non-financial information - Data

  

419-1

 

Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations

 

Other information - Other non-financial information - Data

  

405-1

 

Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity

 

Other information - Other non-financial information - Data

  

419-1

 

Monetary value of significant fines for non-compliance with laws and regulations governing the provision and use of products and services

 

Other information - Other non-financial information - Data

  

Alliander indicator

 

Number of employees at a distance from the labour market

 

Company profile - Objectives and results

  

Alliander indicator

 

Number of postcode areas with more than five interruptions per year

 

Company profile - Objectives and results

  

Alliander indicator

 

Alliander Foundation

 

Our results - Employees - Employee satisfaction

  

Alliander indicator

 

Employee survey

 

Our results - Employees - Employee satisfaction