SWOT

Alliander is an attractive employer, and is active as a sustainable partner in the energy market. We see opportunities in partnerships at local as well as regional level. It was partly with this in mind that we also intensified our relationships with the municipal authorities in our service area in 2016. We are working jointly on the energy issues of today and tomorrow. In implementing our strategy we encounter a number of challenges within our organisation, such as the shortage of staff with the right technical qualifications, so we have initiated a massive recruitment campaign to find enough people capable of doing the work required. We also recognise that we cannot act too quickly when it comes to things like customer queries. In this regard, our efforts are geared to operational excellence. Another thing is that our CO2 emissions are high, partly due to the grid losses inherent in energy distribution. On a large number of activities, we aim to be carbon-neutral by 2023. Finally, there are the inevitable threats as well, such as the unpredictability of the energy transition and the speed at which it is likely to occur, cybercrime and a changing regulatory environment. These threats and what we are doing to address them are described in greater detail in the risk information.