GRI Content index
GRI Standards | Description | Reference | Omission | |||
GENERAL DISCLOSURES: SRS 102 (2016)* | ||||||
ORGANISATIONAL PROFILE | ||||||
102-1 | Name of reporting organisation | |||||
102-2 | Primary brands, products and/or services | |||||
102-3 | Location of headquarters | Utrechtseweg 68, 6812 AH, Arnhem, the Netherlands | ||||
102-4 | Number of countries where the organisation operates (insofar as relevant to sustainability topics) | |||||
102-5 | Nature of ownership and legal form | Corporate governance: Corporate governance structure in outline | ||||
102-6 | Markets served (geographical breakdown, sectors served and types of customer) | |||||
102-7 | Scale of the organisation | |||||
102-8 | Total number of employees by type of employment contract | Our performance in 2018: EmployeesOther non-financial information: Additional information | Not applicable: | |||
102-9 | Organisation's supply chain | Profile of Alliander – Our role in the energy chainProfile of Alliander – Our impact and value creation | ||||
102-10 | Significant changes during the reporting period regarding the organisation's size, structure, ownership or its supply chain | Profile of Alliander – How we are organised Our sustainability performance - A sustainable relationship with our suppliers | ||||
102-11 | Adoption of the precautionary principle | Profile of Alliander: Risks | ||||
102-12 | Externally developed economic, environmental and social charters, principles, or other initiatives to which the organisation subscribes or which it endorses | |||||
102-13 | Memberships of associations and national or international advocacy organisations | |||||
STRATEGY | ||||||
102-14 | Statement from the most senior decision-maker of the organisation | Our story in 2018Profile of Alliander – Trends and market developmentsProfile of Alliander – Sustainable Development Goals | ||||
102-15 | Description of key impacts, risks, and opportunities | Our story in 2018About this report: MaterialityProfile of Alliander: Trends and market developmentsProfile of Alliander: Sustainable Development GoalsOur performance in 2018: what have we learned? | ||||
ETHICS AND INTEGRITY | ||||||
102-16 | Organisation’s values, principles, standards and norms of behaviour such as codes of conduct and codes of ethics | |||||
102-17 | Internal and external mechanisms for ethical behaviour, and matters related to integrity, such as helplines or advice lines | |||||
Internal and external mechanisms for reporting concerns about unethical or unlawful behaviour, and matters related to integrity, such as escalation through line management, whistleblowing mechanisms or hotlines | ||||||
GOVERNANCE | ||||||
102-18 | Corporate governance structure | Corporate governance: Corporate governance structure in outline | ||||
102-19 | The process for delegating authority for economic, environmental and social topics from the highest governance body to senior executives and other employees | Corporate governance: Report of the Supervisory BoardOther information: Other non-financial information | ||||
102-20 | Responsibility for economic, environmental and social topics at executive level and/or post holders reporting directly to the highest governance body | |||||
102-21 | Process for consultation between stakeholders and the highest governance body on economic, environmental and social topics | Other information: Materiality testCorporate governance: Corporate governanceOther information: Other non-financial information | ||||
102-22 | Composition of the highest governance body | Corporate governance: Report of the Supervisory Board | ||||
102-23 | Role of the chairman of the highest governance body | Corporate governance: Members of the Management BoardCorporate governance: Members of Supervisory Board | ||||
102-24 | Process for determining the qualifications and expertise of the highest governance body members and the criteria for nomination | Corporate governance: Report of the Supervisory Board – Profile, competences, diversity | ||||
102-25 | Processes for the highest governance body to ensure conflicts of interest are avoided and managed | |||||
102-26 | The highest governance body’s role in determining the mission and vision, values and strategy related to economic, environmental and social impacts | Profile of Alliander: Our strategyProfile of Alliander: Objectives & Performance | ||||
102-27 | Measures taken to develop and enhance the highest governance body's collective knowledge of economic, environmental and social topics | Other information: Interaction with stakeholdersReport of the Supervisory Board: Supervision of quality assurance | ||||
102-28 | Process for evaluation of the highest governance body’s performance with respect to governance of economic, environmental and social topics and actions taken in response to this evaluation | Other information: Materiality testOther information: Other non-financial informationReport of the Supervisory Board: Supervision of quality assurance | ||||
102-29 | Highest governance body’s role in the identification and management of economic, environmental and social impacts, risks, and opportunities | |||||
102-30 | Highest governance body’s role in reviewing the effectiveness of the organisation’s risk management processes for economic, environmental and social topics | |||||
102-31 | The highest governance body's evaluation of the economic, ecological and social topics | Corporate governance: Corporate governance: Risk managementhttps://www.alliander.com/nl/over-alliander/corporate-governance/risicomanagement | ||||
102-32 | The highest committee or position that formally reviews and approves the organisation’s sustainability report and ensures that all material aspects are covered | Other information: Materiality testCorporate governance: Internal audit | ||||
102-33 | Process for communicating critical concerns to the highest governance body | Corporate governance, Corporate governance structure in outlineCorporate governance: Report of the Supervisory Board – Relationship with shareholdersWhistleblower policy | ||||
102-34 | Nature and total number of critical concerns that were communicated to the highest governance body and the mechanism(s) used to address and resolve them | Corporate governance: Report of the Supervisory Board – Report of the committees of the Supervisory BoardCorporate governance: Report of the Supervisory Board – Achievement of corporate objectivesCorporate governance: Integrity and complaints policies | Not available: the total number of critical concerns | |||
102-35 | Remuneration policies for the highest governance body and senior executives | |||||
102-36 | Process for determining remuneration | |||||
102-37 | Process for ensuring that stakeholders' views are taken into account regarding remuneration | |||||
102-38 | Ratio of the annual total compensation for the organisation’s highest-paid individual in each country of significant operations to the median annual total compensation for all employees | |||||
102-39 | Ratio of percentage increase in annual total compensation for the organisation’s highest-paid individual in each country of significant operations to the median percentage increase in annual total compensation for all employees | |||||
STAKEHOLDER ENGAGEMENT | ||||||
102-40 | List of engaged stakeholders | Other information – Interaction with stakeholdersOther information - Materiality test | ||||
102-41 | Percentage of employees covered by collective labour agreement | Our performance in 2018: Employees – Alliander as an employer | ||||
102-42 | Basis for identification and selection of stakeholders | Other information – Interaction with stakeholdersOther information - Materiality test | ||||
102-43 | Approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group | Other information – Interaction with stakeholdersOther information - Materiality test | ||||
102-44 | Key topics and concerns that have been raised through stakeholder engagement, and how the organisation has responded to those key topics and concerns, including through its reporting | Our story in 2018Customers: Objectives and results: Customers Other information: Interaction with stakeholdersOther information: Materiality testAbout Alliander: Our strategyProfile of Alliander: Trends and market developmentsOther information: opinion of the Alliander stakeholder panel | ||||
REPORTING | ||||||
102-45 | List of entities included in the organisation’s consolidated financial statements or equivalent documents, b. Entities included in the consolidated financial statements that are not covered by the report | About this reportFinancial statements: Notes to the consolidated financial statementsFinancial statements: Principal subsidiaries and other participations | ||||
102-46 | Process for defining the report content | Other information: Materiality testOther information: Interaction with stakeholdersProfile of Alliander: Our impacts | ||||
102-47 | List all the material aspects identified in the process for defining report content | |||||
102-48 | Report the effect of any restatements of information provided in previous reports, and the reasons for such restatements | The carbonfigures for 2018 were calculated on the basis of the energy supply mix 2017 and the related carbon coefficients. The Annual Report 2017 data were recalculated on the basis of the actual carbon coefficient for 2017. | ||||
102-49 | Changes from previous reporting periods | Other information: Materiality testOther information: Interaction with stakeholdersConsolidated financial statements: Consolidated financial statements | ||||
102-50 | Reporting period to which disclosed information relates | |||||
102-51 | Date of the previous report | |||||
102-52 | Reporting cycle | |||||
102-53 | Provide the contact point for questions regarding the report or its contents | |||||
102-54 | The ‘in accordance’ option the organisation has chosen | About this report: Material themesIndependent Assurance Report | ||||
102-55 | GRI Content Index | |||||
102-56 | Reference to the external assurance report | |||||
Report the organisation’s policy and current practice with regard to seeking external assurance for the report | ||||||
SPECIFIC DISCLOSURES | ||||||
MATERIAL TOPICS REPORTED BASED ON GRI STANDARDS | ||||||
ACCESS TO ENERGY | ||||||
103-1/2/3 | Management approach | |||||
EU3 | Customer connections | |||||
EU26 | Unconnected part of population in network operator's concession area | Not applicable: | ||||
EU27 | Number and duration of disconnections due to payment arrears | Information partly available: | ||||
CORPORATE GOVERNANCE AND BUSINESS ETHICS | ||||||
103-1/2/3 | Management approach | About this report: Materiality comments on theme 12Corporate governance | ||||
205-1 | Section on business units with analysis of corruption risks | Other non-financial data: Other informationCorporate governance: IntegrityReport of the Supervisory Board – Committees – Audit Committee | Partly available: part of the requested information relating to risk assessment, number of business units, number and percentage of employees with training is not available. We plan to disclose this information in the next annual report. | |||
205-2 | Communication and training about risks and response to corruption risks | Other non-financial data: Other informationOur performance in 2018 – Employees – Integrity and the Alliander Code of ConductCorporate governance: Integrity – Codes of ConductAbout this report: Materiality comments on theme 12 | Partly available: part of the requested information relating to risk assessment, number of business units, number and percentage of employees with training is not available. We plan to disclose this information in the next annual report | |||
205-3 | Number of corruption and bribery incidents and measures | Other non-financial data: Other informationCorporate governance: Code of Conduct – Complaints PolicyOther information: Other non-financial information -data | ||||
206-1 | Total number of court cases relating to market access and their outcomes | Corporate governance: Corporate governance in outlineAbout this report: Materiality comments on theme 12 | Information confidential | |||
HEALTH & SAFETY | ||||||
103-1/2/3 | Management approach | About this report: Materiality comments on theme 1Profile of Alliander: risksOur performance in 2018: Employees – Safe working practicesObjectives and results: SafetyEmployees: Safe working practices | ||||
403-1 | Percentage of total number of employees represented in formal health and safety committees | Corporate governanceOur performance in 2018: Employees: SafetyOur performance in 2018: Employees: Employee participationOther information: Other non-financial information -data | ||||
403-2 | Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities, by region and gender | Our performance in 2018: Employees: Safe Working PracticesOther information: Other non-financial information | Not fully available: | |||
403-3 | Workers with high incidence or high risk of diseases related to their occupation | Profile of Alliander: Objectives and results: LTIF and absenteeism | Not applicable: | |||
403-4 | Health and safety topics covered in formal agreements with trade unions | Our performance in 2018: Employees – Fit and healthy employeesFormalised in collective labour agreements for network companies | ||||
SAFE INFRASTRUCTURE | ||||||
103-1/2/3 | Management approach | |||||
EU 25 | Accidents and health complaints of citizens in relation to operating assets | Customer: Pillar 4: excellent network managementOther information: Other non-financial information | ||||
TRAINING AND DEVELOPMENT | ||||||
103-1/2/3 | Management approach | About this report: Materiality comments on theme 7Our performance in 2018: Employees: Training and development | ||||
404-1 | Average hours of training per year per employee by gender and employee category | Our performance in 2018: Alliander as an employer: Training and development | Not applicable: | |||
404-2 | Programmes for skill management and lifelong learning that support the continued employability of employees and assist them in managing career endings | Our performance in 2018: Employees: Training and developmentOur performance in 2018: Employees: Finding work via Step2Work | ||||
404-3 | Percentage of employees receiving regular performance and career development reviews, by gender and employee category | Every year, all managers and employees jointly discuss the individual performance and development | ||||
PRIVACY AND SAFETY OF DATA | ||||||
418 | Management approach | |||||
418-1 | Justified privacy and/or data breach complaints from customers | |||||
INVESTMENT POLICY | ||||||
103-1/2/3 | Management approach | About this report: Materiality comments on theme 11Our performance in 2018: Shareholders and investors: Investment policy | ||||
Alliander indicator | Capacity planning aimed at short-term and long-term electricity availability and reliability | Our story in 2018Profile of Alliander: What we see around usProfile of Alliander: RisksCustomer: Strategic pillar 2: new open networks | ||||
INNOVATION | ||||||
103-1/2/3 | Management approach and material aspects | About this report: Materiality comments on theme 4Our performance in 2018: Shareholders and investors: Climate-neutral operations by 2023 | ||||
Alliander indicator | Research and Development | |||||
RELIABILITY OF SUPPLY | ||||||
103-1/2/3 | Management approach | About this report: Materiality comments on theme 2Our performance in 2018: Customers – Reliability of supply | ||||
EU 28 | Frequency of power interruption | |||||
EU 29 | Power interruption duration | |||||
Alliander indicator | Number of postcode areas with more than five interruptions per year | |||||
RESPONSIBLE COMMUNICATIONS AND INFORMATION | ||||||
103-1/2/3 | Management approach and programmes aimed at improving and maintaining access to electricity for vulnerable groups | About this report: Materiality comments on theme 9Our performance in 2018: Customers | ||||
Alliander indicator | Measures to support access to and promote safe energy usage | |||||
SPECIFIC DISCLOSURES | ||||||
MATERIAL TOPICS PARTIALLY REPORTED BASED ON GRI STANDARDS | ||||||
SUPPLY CHAIN RESPONSIBILITY | ||||||
103-1/2/3 | Management approach | About this report: Materiality comments on theme 10Our performance in 2018: Shareholders and investors: Supply chain responsibility actions with partners | ||||
414-1 | Percentage of new suppliers screened for 'labour practices' criteria | |||||
414-2 | Significant actual and potential negative impacts for labour practices in the supply chain and actions taken | Our performance in 2018: Shareholders and investors: Our sustainability performance: Supply chain responsibility actions with partnershttps://www.alliander.com/nl/over-alliander/leveranciers-0 | ||||
EU 18 | Employees of contractors and subcontractors with relevant health & safety training | |||||
Alliander indicator | Health & Safety policy and conditions for employees, contractors and subcontractors | Our performance in 2018: Shareholders and investors: Our sustainability performanceOur performance in 2018: Employees: Safe working practices: Safety in the supply chainOur performance in 2018: Employees: Training & Development | ||||
Alliander indicator | Percentage of procurement based on Alliander's Socially Responsible Procurement (SRP) guidelines, in % euros | |||||
CUSTOMER SATISFACTION | ||||||
103-1/2/3 | Management approach | About this report: Materiality comments on theme 5Profile of Alliander: Objectives and resultsOur performance in 2018: Customers – Customer satisfaction | ||||
Alliander indicator | Customer satisfaction | Our performance in 2018: Customer satisfactionWhat have we learned? | ||||
WELL-BEING AT WORK | ||||||
103-1/2/3 | Management approach | About this report: Materiality comments on theme 13Profile of Alliander: risksOur performance in 2018: Network operation tariffs | ||||
Alliander indicator | Foundation | |||||
Alliander indicator | Employee survey | |||||
DATA-DRIVEN NETWORK MANAGEMENT | ||||||
103-1/2/3 | Management approach | About this report: Materiality comments on theme 8Profile of Alliander: Objectives and resultsOur performance in 2018: Customers – Digitisation | ||||
Alliander indicator | Digitisation of networks | |||||
Alliander indicator | Length of fibre optic infrastructure | |||||
FACILITATION OF RENEWABLE ENERGY GENERATION | ||||||
103-1/2/3 | Management approach | About this report: Materiality comments on theme 6Our performance in 2018: Shareholders and investors – Climate-neutral operations 2023 | ||||
Alliander indicator | Renewable energy feed-in | Our performance: Customers – Our customers and the energy transition Pillar 1 | ||||
RELIABILITY OF SUPPLY | ||||||
103-1/2/3 | Management approach | About this report: Materiality comments on theme 2Our performance in 2018: Customers – Reliability of supply | ||||
EU 28 | Frequency of power interruption | |||||
EU 29 | Power interruption duration | |||||
Alliander indicator | Number of postcode areas with more than five interruptions per year | |||||
ADDITIONAL INFORMATION | ||||||
ELECTRIC UTILITIES SECTOR SUPPLEMENT INDICATORS | ||||||
CATEGORY: Profile | ||||||
ASPECT | Organisational profile | |||||
EU 4 | Transport and distribution lines | |||||
CATEGORY: | Economic aspects | |||||
ASPECT | Economic KPIs | |||||
EU 12 | Efficiency of transport and distribution | |||||
CATEGORY: | Environmental aspects | |||||
ASPECT | Labour practices and conditions | |||||
EU 15 | Percentage of employees eligible for pension scheme in 5 and 10 years' time by job grade and region | |||||
EU 17 | Total labour volume at contractors and subcontractors | Information not available: | ||||
ASPECT | Society | |||||
EU 19 | Participative decision-making and stakeholder participation and outcomes | About this report: Stakeholder dialogue is the basisOther information: Interaction with stakeholdersOther information: Materiality test | ||||
EU 20 | Schemes for involuntary home relocations, business relocations, expropriation | Not applicable | ||||
EU 22 | Number of people involved in expropriation/compulsory home relocation | Information not available | ||||
ADDITIONAL INDICATORS ALLIANDER | ||||||
ENERGY, CARBON EMISSIONS AND CLIMATE CHANGE | ||||||
103-1/2/3 | Management approach | Other information: Materiality comments on theme 16Our performance: Shareholders and investors: Our sustainability performanceObjectives and results: shareholders and investorsOther information: Other non-financial information | ||||
302-1 | Energy consumption within the organisation | Our performance: Shareholders and investors: Our sustainability performanceOther information: Other non-financial information – data | ||||
302-2 | Energy consumption outside of the organisation | Our performance: Shareholders and investors: Our sustainability performanceOur carbon emissions in 2018 (illustration)Other information: Other non-financial information – data | ||||
302-3 | Energy intensity | |||||
302-4 | Reduction in energy consumption. | Our performance: Shareholders and investors: Our sustainability performanceOther information: Other non-financial information – data | ||||
302-5 | Reductions in energy requirements of products and services. | |||||
305-1 | Direct GHG emissions (scope 1) | Our performance: Shareholders and investors: Our sustainability performanceOther information: Other non-financial information – Data | ||||
305-2 | Energy indirect GHG emissions (scope 2) | Our performance: Shareholders and investors: our sustainability performanceOther information: Other non-financial information – Data | ||||
305-3 | Other indirect GHG emissions (scope 3) | Our performance: Shareholders and investors: Our sustainability performanceOther information: Other non-financial information – data | ||||
305-4 | GHG emissions intensity | Our performance: Shareholders and investors: Our sustainability performanceOther information: Other non-financial information – data | ||||
305-5 | Reduction in GHG emissions | Our performance: Shareholders and investors: Our sustainability performanceOther information: Other non-financial information – data | ||||
Other company-related information | ||||||
306-2 | Total weight of waste by type and disposal | |||||
307-1 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations | |||||
404-1 | Total number and rate of employee turnover by age group and gender | |||||
419-1 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations | |||||
405-1 | Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity | |||||
Alliander indicator | Number of employees at a distance from the labour market | |||||
* Unless otherwise stated, we have used the GRI Standards published in 2016. |