Our mission
Energy is essential for our well-being and our prosperity. Energy enables us to heat our homes, cook, and communicate. It keeps our roads safe, our trains moving, and financial systems up and running. Energy, in short, enables us to live, work and travel. Without energy everything would come to a standstill.
Our mission
We stand for an energy supply where everyone has access to reliable, affordable and renewable energy on equal terms. This is a mission we work towards every day. It is our job to make sure the lights are on, homes are heated, and businesses can keep operating – not just today, but in a sustainable tomorrow too.
How we make a difference
Reliability
Our customers need to be able to rely on maximum safety and continuity in the supply of their energy, 24 hours a day, 7 days a week. That is why we adhere to safe working practices and avoid scheduled and unscheduled power cuts wherever possible.
Affordability
Our consumers want to pay as little as possible for their reliable energy supply, and so we work ceaselessly every day to improve the effectiveness and efficiency of our operations.
Accessibility
Our consumers must have access to the energy supply on equal terms, which is why we enable customers to choose their own energy supplier and service providers and to feed in energy.