GRI Content Index

GRI Standards
number

 

Description

 

Reference

 

Omission

GENERAL DISCLOSURES: SRS 102 (2016)*

ORGANISATIONAL PROFILE

102-1

 

Name of the organisation

 

Profile of Alliander

  

102-2

 

Primary activities, brands, products, and services

 

Profile of Alliander- Organisational structure

  

102-3

 

Location of organisation’s headquarters

 

Colophon: Utrechtseweg 68, 6812 AH, Arnhem

  

102-4

 

Number of countries in which organisation operates (with relevance for sustainability issues)

 

Profile of Alliander- Organisational structure

  

102-5

 

Ownership structure and legal form

 

Corporate Governance: Corporate governance structure in outline

  

102-6

 

Markets served (geographical breakdown, sectors served and types of customers)

 

Profile of Alliander- Organisational structure

  

102-7

 

Scale of the organisation

 

Profile of Alliander- 2019 in figures

  

102-8

 

Total workforce by type of employment contract

 

Value creation: attractive, inclusive employer
Other non-financial information: Additional information

  

102-9

 

The organisation’s value and supply chain

 

Value creation: Sustainable operations - Supply chain responsibility with partners
Profile of Alliander - Our role in the energy supply chain
Profile of Alliander - How we create value

  

102-10

 

Significant changes to scale, structure, ownership, or the value chain during the reporting period

 

Profile of Alliander - Organisational structure
Events after balance sheet date

  

102-11

 

Note to application of precautionary principle

 

Profile of Alliander: Risks
Value creation: a safe network - Safe working practices - exposure to hazardous substances PFAS

  

102-12

 

Externally developed economic, environmental and social charters, principles or other initiatives that the organisation supports or endorses

 

Other information - Interaction with stakeholders

  

102-13

 

Memberships of associations and/or national and international interest groups or international advocacy organisations 

 

Other information - Interaction with stakeholders

  

STRATEGY

102-14

 

Statement from most senior decision-maker

 

Our story in 2019 
Profile of Alliander - Trends and developments
 Profile of Alliander - Sustainable Development Goals 

  

102-15

 

Key impacts, risks, and opportunities

 

Our story in 2019About this report: Materiality
Profile of Alliander: Trends and developments
Value creation: Contribution to global goals
Value creation: Dilemmas and lessons learnt

  

ETHICS AND INTEGRITY

102-16

 

The organisation’s values, principles, standards, and norms of behaviour, such as codes of conduct and ethics

 

Corporate Governance: Corporate Governance 
www.alliander.com/en/corporate-governance/

  

102-17

 

Internal and external mechanisms for advice and concerns about ethics and behaviour, as well as matters relating to integrity, such as helplines or advice lines

 

Corporate Governance: Corporate governance
Code of conduct

  
  

Internal and external mechanisms to report concerns about unethical or unlawful behaviour and matters relating to integrity, such as escalation through line management, a whistleblower policy, or hotlines

 

Corporate governance: Corporate Governance 

  

CORPORATE GOVERNANCE

102-18

 

Governance structure

 

Corporate Governance: Corporate governance structure in outline

  

102-19

 

The process for delegating authority by the highest governance body to managers and other employees with respect to economic, social, and environmental topics

 

Corporate Governance: Report of the Supervisory Board
Other information: Other non-financial CSR information

  

102-20

 

Executive-level responsibility for economic, environmental, and social topics or responsibility on the level of officials who report directly to the highest governance body.

 

Other information: Other non-financial CSR information

  

102-21

 

Process for consultation between stakeholders and the highest governance body on economic, environmental, and social topics

 

Other information: Materiality test
Corporate governance: Corporate governance
Other information: Other non-financial CSR information

  

102-22

 

Composition of the highest governance body

 

Corporate Governance: Report of the Supervisory Board
Corporate Governance: Composition of the Supervisory Board/Composition of the Management BoardCorporate Governance: Governance structure By-laws of the Supervisory Board

  

102-23

 

Role of the chair of the highest governance body

 

Corporate Governance: Members of the Supervisory Board

Corporate Governance - Structure in outline

  

102-24

 

Process for the definition of qualifications and expertise of members of the highest governance body and criteria for selection and nomination

 

Corporate Governance: Report of the Supervisory Board - Profile, competencies, diversity

  

102-25

 

Processes through which the highest governance body ensures conflicts of interest are avoided and managed

 

Corporate Governance: Integrity

  

102-26

 

Role of the highest governance body in setting the mission, vision, values, and strategy with respect to economic, environmental, and social impact

 

Profile of Alliander: Our strategy
Profile of Alliander: Objectives & Results

  

102-27

 

Measures taken to further develop the highest governance body’s economic, environmental, and social knowledge

 

Other information: Interaction with stakeholders
Report of the Supervisory Board: Supervision quality assurance

  

102-28

 

Evaluation process for highest governance body’s performance in managing economic, environmental, and social topics, and actions taken in response to this evaluation

 

Other information: Materiality test
Other information: Other non-financial information
Report of the Supervisory Board: independence of Supervisory Board members

  

102-29

 

Role of the highest governance body in identifying and managing economic, environmental, and social impacts, risks, and opportunities

 

Profile of Alliander: Risks
Corporate Governance - Risk management and control

  

102-30

 

Role of the highest governance body in assessing the effectiveness of the organisation’s risk management processes with respect to economic, environmental, and social topics

 

Corporate governance: Report of the Supervisory Board - Topics
Profile of Alliander: Risks

  

102-31

 

Highest governance body’s review of economic, environmental, and social topics

 

Corporate Governance: Corporate governance: Risk management
www.alliander.com/en/risk-management/

  

102-32

 

The highest body or function that formally reviews and approves the sustainability report and also ensures all material aspects are covered

 

Other information: Materiality test
Corporate governance: Internal audit function

  

102-33

 

Process of communicating critical concerns to the highest governance body

 

Corporate governance, Governance structure outline
Corporate Governance: Report of the Supervisory Board - Relationship with shareholders
www.alliander.com/en/whistleblower-policy/

  

102-34

 

Nature and total number of critical concerns communicated to the highest governance body and procedures followed to address and solve them

 

Corporate Governance: Report of the Supervisory Board-Internal risk management and control systems
Corporate Governance: Integrity Complaints procedure

 

Information partly available:
Number of critical concerns missing in report text. This number is 0.

102-35

 

Remuneration policy for members of highest governance body and senior executives

 

Corporate governance: Corporate Governance - Remuneration Report - Management Board remuneration policy
www.alliander.com/en/corporate-governance/

  

102-36

 

Process for determining remuneration

 

Corporate governance: Corporate Governance - Remuneration Report - Management Board remuneration policy
www.alliander.com/en/corporate-governance/

  

102-37

 

Process ensuring stakeholders’ views taken into account regarding remuneration

 

Corporate governance: Corporate Governance - Remuneration Report - Management Board remuneration policy
www.alliander.com/en/corporate-governance/

  

102-38

 

Ratio of the annual compensation of the best-paid person at the organisation in each country where the organisation has significant operations to the median annual compensation of all employees

 

Value creation: attractive, inclusive employer: internal compensation ratio
Corporate governance: Corporate Governance - Remuneration Report - Management Board remuneration policy

  

102-39

 

Ratio of the percentage increase of the total annual compensation of the best-paid person at the organisation in each country where the organisation has significant operations to the median percentage increase in total compensation for all employees

 

Value creation: attractive, inclusive employer: internal compensation ratio

 

Information partly available:
Comparison with 2018 is missing in report text. The difference was down slightly from 3.7 to 3.6.

STAKEHOLDER ENGAGEMENT

102-40

 

List of engaged stakeholders/stakeholder groups

 

Other information - Interaction with stakeholders
Other information - Materiality test

  

102-41

 

Percentage of employees governed by a collective bargaining agreement

 

Value creation: attractive, inclusive employer - Employer
Other non-financial information - additional information

  

102-42

 

Basis for stakeholder identification and selection

 

Other information - Interaction with stakeholders
Other information - Materiality test

  

102-43

 

Approach to stakeholder engagement including frequency of engagement efforts for each stakeholder type and group

 

Other information - Interaction with stakeholders
Other information - Materiality test

  

102-44

 

Key topics and concerns raised through stakeholder engagement and how the organisation responded in its reporting and otherwise

 

Our story in 2019
Other information: Interaction with stakeholders
Other information: Materiality test
Other information: opinion of the Alliander stakeholder panel

  

REPORTING PRACTICE

102-45

 

List of entities included in organisation's consolidated financial statements or in similar documentation.
Entities in the consolidated financial statements not included in the report

 

About this reportFinancial statements: Notes to the consolidated financial statementsFinancial statements: Principal subsidiaries and other associates

  

102-46

 

Process for defining report content and topic boundaries

 

Other information: Materiality test
Other information: Interaction with stakeholders
Profile of Alliander: Our Impact

  

102-47

 

List of all material topics identified in the process for defining report content

 

Other information: Materiality test

  

102-48

 

Report the effect of any restatements of information provided for in previous reports and reasons for changes

 

Other information: other non-financial information - information
Other information: Comparative figures impact 2018 - 2019 measurement and reporting

  

102-49

 

Changes in reporting compared to previous reports

 

Other information: Materiality test
Other information: Interaction with stakeholders
Consolidated financial statements: Consolidated financial statements
Other information - Impact measurement accountability document

  

102-50

 

Reporting period to which information provided relates

 

About this report

  

102-51

 

Date of most recent report

 

Other information: Other non-financial information - additional information

  

102-52

 

Reporting cycle

 

About this report

  

102-53

 

Contact point for questions regarding the report or the content thereof

 

Other information: Opinion of the stakeholder panel

  

102-54

 

Claims of reporting in accordance with the GRI Standards

 

Independent Assurance statement
Other non-financial information - External assurance of the social part of the annual report

  

102-55

 

GRI Content Index

    

102-56

 

Link to external assurance statement

 

Independent Assurance statement

  
  

Policy and current practices for obtaining external assurance of the report

 

Other non-financial information - External assurance of the social part of the annual report

  

TOPIC-SPECIFIC DISCLOSURES

MATERIAL TOPICS REPORTED IN ACCORDANCE WITH GRI STANDARDS

RELIABILITY OF SUPPLY

103-1/2/3

 

Management approach

 

About this report: Materiality note theme 1
Value creation: High reliability

  

Alliander indicator

 

Frequency of power outages

 

Other information: other non-financial information

  

Alliander indicator

 

Power outage duration

 

Other information: other non-financial information

  

Alliander indicator

 

Postcode areas with more than five outages per year

 

Our strategy: Objectives and results

  

SAFE WORKING PRACTICES AND SAFE INFRASTRUCTURE

103-1/2/3

 

Management approach

 

About this report: Materiality note theme 2
Profile of Alliander: risks
Value creation: a safe network - Safe working practices
Objectives and results: Safety

  

403-1

 

Percentage of total workforce represented in formal occupational health and safety committees of employer and employee.

 

Corporate Governance
Value creation: a safe network
Value creation: attractive, inclusive employer: Employee participation
Other information: other non-financial information

  

403-2

 

Rates of injury, work-related ill health, lost time, and absence figures and number of work-related fatalities by gender and geographical area

 

Value creation: a safe network
Value creation: attractive, inclusive employer
Other information: other non-financial information

 

Not complete:
There is no reporting by geographical area. We consider the Netherlands to be one single geographical area. Work-related accident figures are not recorded by gender.

403-3

 

Employees with high incidence or risk of work-related diseases

 

Profile of Alliander: Objectives and results: LTIF and sickness absence

  

403-4

 

Arrangements on occupational health and safety topics recorded in formal agreements with trade unions

 

Value creation: attractive, inclusive employer - collective labour agreement for network companies

  

103-1/2/3

 

Management approach to safe infrastructure

 

About this report: Materiality note theme 2
Profile of Alliander: risks
Value creation: a safe network - Safe working practices
Objectives and results: Safety

  

Alliander indicator

 

Accidents and health impacts on citizens in relation to operational assets

 

Value creation: a safe network
Other information: Other non-financial information - information

  

WORKING TOGETHER ON INNOVATIVE SOLUTIONS

103-1/2/3

 

Management approach and its components

 

About this report: Materiality note theme 4
Value creation: High reliability - How we work on the challenges

  

ATTRACTING AND DEVELOPING TALENT

103-1/2/3

 

Management approach

 

About this report: Materiality note theme 6
Value creation: attractive, inclusive employer: getting the job done

  

404-1

 

Average number of hours that an employee spends on training on an annual basis, broken down by employee category

 

Value creation: attractive, inclusive employer: attractive employer, training and development

 

Not applicable:
The information does not apply. Alliander does not have a management focus on this. Is reported as training costs as a percentage of total wage bill. 2019: 2.7%

404-2

 

Programmes for competency management and lifelong learning that support employees’ long-term employability and help them complete their career

 

Value creation: attractive, inclusive employer: attractive employer
Value creation: attractive, inclusive employer: an organisation where everyone feels at home

  

404-3

 

Percentage of employees receiving regular performance and career development reviews by gender and employee category

 

Value creation: attractive, inclusive employer: attractive employer - long-term employability
Value creation: attractive, inclusive employer: attractive employer - training and development

 

Partly available:
No percentage available. The arrangement is for all employees to have an annual progress interview with their superior.

RESPONSIBLE INVESTMENT POLICY

103-1/2/3

 

Management approach

 

About this report: Materiality note theme 8
Value creation: a creditworthy company: Investment policy

  

Alliander indicator

 

Capacity planning targeted on short-term and long-term electricity availability and reliability

 

Our story in 2019
Profile of Alliander: Trends and market developments
Profile of Alliander: Risks
Value creation: high reliability: insufficient transmission capacity

  

CORPORATE GOVERNANCE AND BUSINESS ETHICS

103-1/2/3

 

Management approach

 

About this report: Materiality note theme 12
Corporate Governance

  

205-1

 

Number of business units assessed for risks related to corruption

 

Other non-financial information: other information
Corporate Governance: Integrity
Report of the Supervisory Board - Committees - Audit committee

 

Partly available:
There was no reason for such an assessment in 2019. Part of the information requested with respect to risk analysis, number of business units, number of employees, and percentage of employees with training is not available.

205-2

 

Communication and training about anti-corruption policies and procedures

 

About this report: Materiality note theme 12
Other non-financial information: other information
Corporate Governance: Integrity - Codes of conductwww.alliander.com/en/code-of-conduct/www.alliander.com/en/procurement/

 

Partly available:
In total, 76% of employees has done the Code of Conduct e-learning module at least once. Every employee, including directors and agency/contract workers, is given a copy of the Code of Conduct when joining the company. All our agreements with suppliers include the Suppliers Code of Conduct.

205-3

 

Number of incidents of corruption and bribery and actions taken

 

Other non-financial information: other information
Corporate Governance: Code of Conduct - Complaints procedure

  

206-1

 

Total number of legal proceedings regarding market access, and the outcome thereof

 

About this report: Materiality note theme 12
Corporate Governance: Corporate governance in outline

  

WORKPLACE WELL-BEING

    

103-1/2/3

 

Management approach

 

About this report: Materiality note theme 13
Corporate Governance: risks

  

Alliander indicator

 

Participation Alliander Foundation

 

Value creation: attractive, inclusive employer: attractive employer - Alliander Foundation

  

Alliander indicator

 

Employee survey

 

Value creation: attractive, inclusive employer: attractive employer - Employee satisfaction

  

DATA SECURITY, PRIVACY AND CYBER SECURITY

418

 

Management approach

 

About this report: Materiality note theme 14

  

418-1

 

Substantiated complaints concerning breaches of customer privacy and/or loss of customer data

 

Value creation: a safe network - Privacy

  

ACCESS TO AFFORDABLE ENERGY

103-1/2/3

 

Management approach

 

About this report: Materiality note theme 15
Value creation: High reliability - excellent network management - affordable energy

  

Alliander indicator

 

Programmes focused on improving and maintaining access to electricity for vulnerable groups

 

Value creation: High reliability - excellent network management - affordable energy

  

Alliander indicator

 

Customer connections

 

Profile of Alliander: How we are organised - 2019 figures

  

Alliander indicator

 

Number of buildings disconnected

 

Other information - Other non-financial information

  

TOPIC-SPECIFIC DISCLOSURES

MATERIAL TOPICS PARTLY REPORTED IN ACCORDANCE WITH GRI STANDARDS

PROMOTING RENEWABLE ENERGY GENERATION

103-1/2/3

 

Management approach

 

About this report: Materiality note theme 3
Value creation: achieving sustainability in energy supply - support for customers

  

Alliander indicator

 

Feed-in of energy from renewable sources

 

Value creation: achieving sustainability in energy supply - support for customers

  

DATA-DRIVEN NETWORK MANAGEMENT

103-1/2/3

 

Management approach

 

About this report: Materiality note theme 5
Profile of Alliander: our strategy - objectives
Value creation: high reliability - increasing efficiency

  

Alliander indicator

 

Network digitisation

 

Profile of Alliander: our strategy - objectives

  

Alliander indicator

 

Length of fibre optic infrastructure

 

Other information: other non-financial information

  

SATISFIED CUSTOMERS

103-1/2/3

 

Management approach

 

About this report: Materiality note theme 7
Profile of Alliander: our strategy - objectives
Value creation: high reliability - customer convenience

  

Alliander indicator

 

Customer satisfaction rate

 

Value creation: high reliability - Customer convenience

  

COMPANY'S ADAPTABILITY

103-1/2/3

 

Management approach

 

About this report: Materiality note theme 9
Value creation: high reliability - How we are addressing the challenges

  
       

FUTURE-PROOF NETWORK

103-1/2/3

 

Management approach

 

About this report: Materiality note theme 10
Value creation: high reliability - How we are addressing the challenges

  
       

SUPPLY CHAIN RESPONSIBILITY

103-1/2/3

 

Management approach

 

About this report: Materiality note theme 11
Value creation: Sustainable operations - Supply chain responsibility with partners

  

414-1

 

Percentage of new suppliers screened for labour practices criteria on ‘occupational health and safety’ criteria

 

Value creation: Sustainable operations - Supply chain responsibility with partners

  

414-2

 

Significant existing and potential negative impact of occupational health and safety in the supply chain, as well as measures taken

 

Value creation: Sustainable operations - Supply chain responsibility with partnerswww.alliander.com/en/procurement/

  

Alliander indicator

 

Employees of contractors/subcontractors with relevant training on occupational health and safety

 

Other information: other non-financial information

  

Alliander indicator

 

Employee and contractor/subcontractor health and safety policy and conditions

 

Value creation: Sustainable operations - Supply chain responsibility with partners
Other information - Other non-financial information

  

Alliander indicator

 

Percentage of procurement that is in accordance with Alliander's CSR Procurement guidelines, in % euros

 

Value creation: Sustainable operations - Supply chain responsibility with partners

  
 

ADDITIONAL INFORMATION

ADDITIONAL INDICATORS FOR ALLIANDER

CATEGORY: Profile

ASPECT

 

Organisational profile

    

Alliander indicator

 

Transmission and distribution lines

 

Profile of Alliander: our role in the supply chain - figures

  

CATEGORY: Economic aspects

ASPECT

 

Economic KPIs

    

Alliander indicator

 

Efficiency of transmission and distribution

 

Other information: Other non-financial information - information

  

CATEGORY: Social aspects

ASPECT

 

Employment terms and conditions

    

Alliander indicator

 

Percentage of employees eligible for pension plan in 5 and 10 years’ time by job category and geographical area

 

Other information: Other non-financial information - information

  

ASPECT

 

Society

    

Alliander indicator

 

Participative decision-making and involvement of stakeholders and outcomes

 

About this report: Stakeholder dialogue
Other information: Interaction with our stakeholders
Other information: Materiality test

  

RESPONSIBLE COMMUNICATION AND INFORMATION

Alliander indicator

 

Measures to support access to energy and promote safe energy usage

 

Value creation: a safe network - Safe infrastructure

  

ENERGY, CO2 AND CLIMATE CHANGE

103-1/2/3

 

Management approach

 

Value creation: Sustainable energy supply
Profile of Alliander: strategy objectives
Other information: other non-financial information

  

302-1

 

Energy usage within the organisation

 

Value creation: Sustainable energy supply - sustainable operations
Other information: other non-financial information - information

  

302-2

 

Energy usage outside the organisation

 

Value creation: Sustainable energy supply - sustainable operations
Alliander's CO2 emissions in 2019 (graph)
Other information: other non-financial information - information

  

302-3

 

Energy intensity ratio

 

Other information: other non-financial information - information

  

302-4

 

Energy usage reduction

 

Value creation: Sustainable energy supply - sustainable operations
Other information: other non-financial information - information

  

302-5

 

Reduction of energy requirements with respect to products and services

 

Other information: other non-financial information - information

  

305-1

 

Direct (scope 1) greenhouse gas emissions by weight

 

Value creation: Sustainable energy supply - sustainable operations
Other information: other non-financial information - information

  

305-2

 

Energy indirect (scope 2) greenhouse gas emissions by weight

 

Value creation: Sustainable energy supply - sustainable operations
Other information: other non-financial information - information

  

305-3

 

Other relevant indirect (scope 3) greenhouse gas emissions by weight

 

Value creation: Sustainable energy supply - sustainable operations
Other information: other non-financial information - information

  

305-4

 

Greenhouse gas emission intensity ratio

 

Other information: other non-financial information - information

  

305-5

 

Reduction of greenhouse gas emissions

 

Value creation: Sustainable energy supply - supporting customers in making choices
Value creation: Sustainable energy supply - sustainable operations
Other information: other non-financial information - information

  

Other company-related information

306-2

 

Total weight of waste by type and disposal method

 

Other information: Other non-financial information - information

  

307-1

 

Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations

 

Other information: Other non-financial information - information

  

404-1

 

New employee hires and employee turnover by age group and gender

 

Other information: Other non-financial information - information

  

419-1

 

Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations in the social and economic area

 

Other information: Other non-financial information - information

  

405-1

 

Diversity of governance bodies and workforce breakdown by category, gender, age group, and other diversity indicators.

 

Other information: Other non-financial information - information

  

Alliander indicator

 

Number of employees at a distance from the labour market

 

Profile of Alliander: our strategy - objectives

  
       

* Unless specifically stated otherwise, we go by the 2016 GRI Standards.