Other non-financial information

CO2 and energy

This section provides a detailed review of the energy consumption by Alliander itself and the CO2-related impacts of operations. The methodology and the conversion factors used are also described.

Energy consumption

Alliander takes 2012 as the base year for calculating the reduction in its energy consumption. This is because the targets were formulated in 2012.

Energy consumption #

2019

2018

2017

Gas usage in buildings

920,703 m3

 1,386,649 m3

915,619 m3

Fuel consumption of vehicle fleet

   

Petrol

1,549,087 litres

1,360,318 litres

1,248,224 litres

Diesel

3,946,833 litres

4,392,424 litres

4,360,044 litres

LPG

10,163 litres

 10,186 litres

 9,659 litres

Electricity2

0 kWh

0 kWh

204,555 kWh

Electricity usage in buildings

9,345,740 kWh

9,779,593 kWh

9,818,143 kWh

  • 1 The addition of technical facilities means that the total gas consumption by buildings was up overall.
  • 2 The electricity consumption for our vehicle fleet is accounted for in the figures for our buildings.

Energy consumption GJ

2019

2018

2017

Conversion factor

Gas and heating usage in buildings

32,384 GJ

 48,768 GJ

 34,258 GJ

35.17 official calorific value of Slochteren natural gas

Electricity usage in buildings

33,645 GJ

35,207 GJ

35,345 GJ

conversion factor 3.6, SI unit conversion factor

Total energy usage in buildings

66,029 GJ

83,975 GJ

 69,603 GJ

 
     

Energy consumption for transport & mobility

   

Conversion factor

Petrol

50,190 GJ

44,074 GJ

40,442 GJ

conversion factor 32.4

Diesel

41,297 GJ

157,249 GJ

156,091 GJ

conversion factor 35.8

LPG

264 GJ

265 GJ

251 GJ

conversion factor 26

Electricity

0 GJ

0 GJ

736 GJ

conversion factor 3.6

Total energy usage for transport & mobility

191,751 GJ

201,588 GJ

197,520 GJ

 

Total energy usage

257,780 GJ

285,563 GJ

267,123 GJ

 

CO2-emissions and carbon footprint

For the purposes of the report, a uniform emissions standard is used across the sector. This differs from the Greenhouse Gas (GHG) Protocol.

The GHG Protocol figures in CO2 equivalents are presented in the following table.

Scope 1

2019

2018

Gas consumption in buildings

1,740

2,621

Natural gas network leakage loss

50,113

48,021

Lease & company cars:

17,011

17,933

SF6 emissions:

1831

1,255

Total

70,695

69,830

   

Scope 2

2019

2018

Electricity in buildings

3,729

4,327

Network losses on electricity, technical

278,930

274,740

Network losses on electricity, administrative

125,093

121,272

Total

407,752

400,339

   

Scope 3

2019

2018

Commuting, business travel, air transport

4,448

4,504

Total

4,448

4,504

   

Total

2019

2018

Total footprint

482,895

474,673

Carbon offset

-218,858

-186,777

Total, including carbon offset

264,037

287,896

Most of the figures included in the tables and graphs in this report are taken from the underlying source systems. Some figures, however, are derived from third-party records or reports. An example of this is the volume of waste and the level of waste-related CO2 emissions.

Arriving at the carbon footprint and the energy consumption involves making assumptions and estimates. Since 2016, the CO2 emissions factor for the grid losses has been calculated on the basis of the energy purchased from our suppliers to cover grid losses. For the 2019 annual report, the 2018 electricity labels have been used. This gives a figure for the CO2 coefficient of 0.27973 kg CO2/kWh. This includes an adjustment of 2% for tank-to-wheel. More than 85% of the carbon footprint is attributable to grid losses on power distribution, giving a figure of 0.27973.

Approximately 9% of the CO2 equivalent footprint is due to gas leakage losses, based on the mix of gas pipes in Alliander’s network. The cast-iron gas mains have higher leakage losses (323 m3/km/a), which is considerably higher than the mains using PE pipe (58.55 m3/km/a). The CO2 equivalent is calculated using a factor of 25 for methane.

Transport

The greatest impact which Alliander has outside the organisation itself is due to the activity of distributing energy to end-users. This accounts for the following volumes:

Energy transmission

2019

2018

2017

Electricity transmission

28,548 kWh

29,858 kWh

29,960 kWh

Gas transmission

5,860 million m3

6,090 million m3

6,228 million m3

Alliander’s energy intensity ratio is calculated by dividing the energy consumption in gigajoules (GJ) by the revenue in millions. This ratio takes into account the gas consumption of buildings, the fuel consumption of the vehicle fleet, and the electricity consumption of the buildings.

Energy intensity ratio

2019

2018

2017

 

133.6 GJ/million € (257,780/1,930)

148.2 GJ/million € (284,637/1,920)

157.4 GJ/million € (267,123/1,697)

  • * This information is not available by energy type. Where Alliander is concerned, a view is obtained according to energy type for Scope 1 use; the distinction according to energy type for Alliander’s own use is of a far smaller magnitude and impact and is therefore immaterial.

Green gas

The total feed-in of green gas in the area supplied by Alliander during the year 2019 was 41,432,055 m3, involving connections to 18 green gas production facilities. The term ‘green gas’ refers to:

  • Green gas Bio-SNG, biogas, and landfill gas conditioned and upgraded to natural gas quality. Gas satisfying the definition of gas as a fuel but differing in that it is a product of a fermentation or digestion process. The two main components of biogas are CH4 and CO2.

  • Landfill gas: Gas satisfying the definition of gas as a fuel but differing in that it is a product of the natural processes of decay in a landfill site for waste disposal. The analysis is similar to that of biogas.

  • Bio-SNG: SNG – substitute/synthetic natural gas – produced exclusively from biomass.

Crisis organisation

In case of major outages, an internal crisis organisation is mobilised. Within this organisation, staff members of various departments work on-call shifts. Depending on the nature and scale of the incident, when the crisis is over, we set up a case and/or investigation team to assist and ensure the completion of any internal and/or external investigations. All major incidents are evaluated to identify and implement possible improvements.

CSR organisation

Corporate Social Responsibility (CSR) is a responsibility that is integral to all parts of the business and is included in the Planning & Control cycle. All the business units perform an analysis of the qualitative and quantitative impacts which their operations have on society. The Management Board has overall responsibility for the economic, ecological and social impact of Alliander. The CSR Manager personally communicates the policy to the managers of the separate entities and assists the management team in defining quantifiable parameters for monitoring progress. The Management Board and the Supervisory Board liaise with stakeholder representatives. Their presence or representation at regular and ad hoc meetings ensures an active awareness of developments and views regarding strategic topics. See the section of the report covering Interaction with stakeholders for the various social concerns that have been discussed.

The results of the CSR policy are evaluated with the stakeholders. The extent to which stakeholders appreciate the policy that is pursued and the results that are achieved is gauged by such means as customer surveys, employee involvement, shareholders’ meetings, roundtable meetings and the Social Report.

External assurance of the social part of the annual report

Alliander believes it important for its stakeholders to have formal assurance regarding the social part of the annual report. For the 2019 annual report, Alliander has received an unqualified assurance report affording reasonable assurance with respect to the most relevant part of the annual report, namely the more important management variables taken into account by the company (both financial and non-financial).

Alliander has also obtained reasonable assurance in relation to the material aspects of its reporting (materiality test). Additionally, Alliander has received an unqualified assurance report affording limited assurance covering the rest of the social part of the annual report. To guarantee the quality of the social information, Alliander adopts the Three Lines of Defence model. The various business units are required to submit social information gathered in connection with the stakeholder dialogue, the materiality test and GRI activities, as well as in other ways. The separate entities form the first line of defence and are responsible for supplying reliable information. The business controllers of each business unit form the second line of defence and ensure that their business submits its information reliably and on time. The business controllers check such things as the basis of the information and the analysis of it by the business itself and prepares a file for the verification carried out by the internal audit department. The internal audit department forms the third line of defence, verifying the social information before it is reviewed by the external auditors. The external auditors form the final link in the verification process and provide ultimate assurance, as expressed in the report.

Additional information

Description

31/12/2019

31/12/2018

Date of previous report

20 February 2019

22 February 2018

   

Customer

  

Frequency of power outages (SAIFI)

0.306

0.423

Power outage duration SAIDI (minutes)

21.9

30.6

CAIDI (minutes)

71.4

72.2

Efficiency of transmission and distribution: Total network losses as % of total feed-in

5.41%

4.76%

Total length of leased fibre optic infrastructure

4,144km

4,180km

Total length of fibre optic infrastructure

1,877km

1,776km

Newly build fibre optic infrastructure

101km

71km

Number of buildings disconnected

4,038

3,958

   

Employee

  

Percentage of employees eligible for pension plan in 5 years’ time

27%

28%

Percentage of employees eligible for pension plan in 10 years’ time

39%

40%

Employees on a fixed-term employment contract (number)

431

451

Percentage of men on a fixed-term employment contract

79%

 

Percentage of women on a fixed-term employment contract

21%

 

Employees on a permanent employment contract (number)

5,339

5,407

Percentage of men on a permanent employment contract

81%

 

Percentage of women on a permanent employment contract

19%

 

Employees on a full-time employment contract or agency/contract staff contract (number)

5,654

5,893

Percentage of men on a full-time employment contract or agency/contract staff contract

89%

 

Percentage of women on a full-time employment contract or agency/contract staff contract

11%

 

Employees on an agency/contract staff contract (number)

1,525

1,613

Percentage of men on an agency/contract staff contract

84%

 

Percentage of women on an agency/contract staff contract

16%

 

Employees on a part-time employment contract or agency/contract staff contract (number)

1,641

1,578

Percentage of men on a part-time employment contract or agency/contract staff contract

57%

 

Percentage of women on a part-time contract or agency/contract staff contract

43%

 

Total workforce (number)

7,295

7,471

Total internal employees (FTEs)

5,703

5,669

Total agency/contract workers (FTEs)

1,076

1,147

Percentage of employee covered by and subject to collective provisions in employment contracts

100%

100%

Inflow of male employees (number)

439

452

Inflow of female employees (number)

126

129

Outflow of male employees (number)

505

501

Outflow of female employees (number)

149

160

Employees aged <25 years

70

90

Employees aged >= 55 years

1,585

1,624

Employees aged 25-35 years

1,210

1,244

Employees aged 35-45 years

1,531

1,528

Employees aged 45-55 years

1,374

1,372

Employees in leadership positions (number)

491

518

Male employees (number)

4,649

4,709

Female employees (number)

1,121

1,149

Percentage of female employees in leadership positions

26.90%

28.80%

Employees at a distance from the labour market (number)

101

103 (of which 8 are asylum residence permit holders)

Gender pay ratio

1.0030

0.9908

Sickness absence rate

4.2%

4.7%

Sickness absence rate among women

5.3%

 

Sickness absence rate among men

4.0%

 

Number of cases of complaints regarding occupational health and safety lodged through the formal complaints mechanism

49

9

Percentage of workforce represented on formal occupational health and safety committees of employer and employee

99.9%

99.9%

Number of reported cases of undesirable behaviour (and discrimination) by employees

19

 

Number of employees who have completed safety training (and passed the associated exam) this year

1,955

1,707

Number of contract employees who have completed safety training (and passed the associated exam) this year

0

0

   

Environment

  

Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental legislation and regulations

€ 0

€ 10,000

Number of environmental incidents reported to the relevant authorities

13

21

Number of financial sanctions imposed on account of non-compliance or inadequate compliance with environmental legislation and regulations

1

0

Water consumption (M3)

20,044

23,260

Office waste: paper (tonnes)

866

847

Office waste: secure shredding service paper (tonnes)

90

112

Office waste: miscellaneous (tonnes)

422

397

Office waste: dangerous (tonnes)

0.66

0.81

Industrial waste: metal (tonnes)

6,662

7,775

Industrial waste: wood (tonnes)

220

199

Industrial waste: plastic (tonnes)

865

937

Industrial waste: soil (tonnes)

715

2,743

Industrial waste: miscellaneous (tonnes)

4,173

4,515

Hazardous waste (tonnes)

491

764

Waste: total weight for the year (tonnes)

14,618

18,208

   

Governance and Society

  

Significant financial support from governments (lower tax rate, subsidies, credit, investment premiums)

€ 703,311

€ 2,431,827

Accidents and health impacts on citizens in relation to assets/legal proceedings relating to health & safety of customers and/or third parties

1 ongoing, 0 closed

1 ongoing, 0 closed

Monetary value of significant sanctions imposed on account of non-compliance with legislation and regulations regarding the delivery and use of products and services

€ 76,750

€ 10,000

Current legal proceedings against the company brought by third parties where the charge includes corruption/fraud (number)

0

0

Companies with which ties have been severed on account of corruption/fraud (number)

0

0

Employees confronted with measures in relation to corruption/fraud (number)

10

9

ISO 9001 Certificate

ISO 9001

 

ISO 14001 Certificate

ISO 14001

 

OHSAS 18001 Certificate

OHSAS 18001

 

Requirements for safety, quality, and capacity management system for electricity and gas network management

NTA 8120

 

VCA Certificate

VCA Certificate

 

HSE Checklist

HSE Checklist

 

CO2 Performance Ladder

CO2 Performance Ladder

 

ISO 55001 Asset Management

ISO 55001 Asset Management