GRI Content Index
GRI Standards | Description | Reference | Omission | |||
GENERAL DISCLOSURES: SRS 102 (2016)* | ||||||
ORGANISATIONAL PROFILE | ||||||
102-1 | Name of the organisation | |||||
102-2 | Primary activities, brands, products, and services | |||||
102-3 | Location of organisation’s headquarters | Colophon: Utrechtseweg 68, 6812 AH, Arnhem | ||||
102-4 | Number of countries in which organisation operates (with relevance for sustainability issues) | |||||
102-5 | Ownership structure and legal form | Corporate Governance: Corporate governance structure in outline | ||||
102-6 | Markets served (geographical spread, industries, and types of customers) | |||||
102-7 | Scale of the organisation | |||||
102-8 | Total workforce by type of employment contract | Value creation: attractive, inclusive employer | Not applicable: employee classification by regions in the Netherlands. | |||
102-9 | The organisation’s value and supply chain | Value creation: Sustainable operations - Supply chain responsibility with partners | ||||
102-10 | Significant changes to scale, structure, ownership, or the value chain during the reporting period | Profile of Alliander - Organisational structure | ||||
102-11 | Note to application of precautionary principle | Profile of Alliander: Risks | ||||
102-12 | Externally developed economic, environmental and social charters, principles or other initiatives that the organisation supports or endorses | |||||
102-13 | Memberships of associations and/or national and international interest groups | |||||
STRATEGY | ||||||
102-14 | Statement from senior decision-maker | Our story in 2020Profile of Alliander - Trends and developments | ||||
102-15 | Key impacts, risks, and opportunities | Our story in 2020About this report: Materiality | ||||
ETHICS AND INTEGRITY | ||||||
102-16 | The organisation’s values, principles, standards, and norms of behaviour, such as codes of conduct and ethics | Corporate Governance: Corporate Governance | ||||
102-17 | Internal and external mechanisms for advice and concerns about ethics and behaviour, as well as matters relating to integrity, such as helplines or advice lines | |||||
Internal and external mechanisms to report concerns about unethical or unlawful behaviour and matters relating to integrity, such as escalation through line management, a whistleblower policy, or hotlines | ||||||
CORPORATE GOVERNANCE | ||||||
102-18 | Governance structure | Corporate Governance: Corporate governance structure in outline | ||||
102-19 | The process for delegating authority by the highest governance body to managers and other employees with respect to economic, social, and environmental topics | Corporate Governance: Report of the Supervisory Board | ||||
102-20 | Executive-level responsibility for economic, environmental, and social topics or responsibility on the level of officials who report directly to the highest governance body. | |||||
102-21 | Process for consultation between stakeholders and the highest governance body on economic, environmental, and social topics | Other information: Materiality test | ||||
102-22 | Composition of the highest governance body | Corporate Governance: Report of the Supervisory Board | ||||
102-23 | Role of the chair of the highest governance body | |||||
102-24 | Process for the definition of qualifications and expertise of members of the highest governance body and criteria for selection and appointment | Corporate Governance: Report of the Supervisory Board - Composition of the Supervisory Board | ||||
102-25 | Processes through which the highest governance body ensures conflicts of interest are avoided and managed | Corporate Governance: Integritywww.alliander.com/en/organisation/corporate-governance/aandeelhouders | ||||
102-26 | Role of the highest governance body in setting the mission, vision, values, and strategy with respect to economic, environmental, and social impact | Profile of Alliander: Our strategy | ||||
102-27 | Measures taken to further develop the highest governance body’s economic, environmental, and social knowledge | Other information: Interaction with stakeholders | ||||
102-28 | Evaluation process for highest governance body’s performance in managing economic, environmental, and social topics, and actions taken in response to this evaluation | Other information: Materiality test | ||||
102-29 | Role of the highest governance body in identifying and managing economic, environmental, and social impacts, risks, and opportunities | Profile of Alliander: Risks | ||||
102-30 | Role of the highest governance body in assessing the effectiveness of the organisation’s risk management processes with respect to economic, environmental, and social topics | Corporate governance: Report of the Supervisory Board - Topics | ||||
102-31 | Highest governance body’s review of economic, environmental, and social topics | Corporate Governance: Corporate governance: Risk management | ||||
102-32 | The highest body or function that reviews and approves the sustainability report and also ensures all material aspects are covered | Other information: Materiality test | ||||
102-33 | Process of communicating critical concerns to the highest governance body | Corporate governance, Governance structure outline | ||||
102-34 | Nature and total number of critical concerns communicated to the highest governance body and procedures followed to address and solve them | Corporate Governance: Report of the Supervisory Board-Internal risk management and control systems | Information partly available: | |||
102-35 | Remuneration policy for members of highest governance body and senior executives | Corporate governance: Corporate Governance - Remuneration Report - Management Board remuneration policy | ||||
102-36 | Process for determining remuneration | Corporate governance: Corporate Governance - Remuneration Report - Management Board remuneration policy | ||||
102-37 | Process ensuring stakeholders’ involvement in determining remuneration | Corporate governance: Corporate Governance - Remuneration Report - Management Board remuneration policy | N/A. This is a regulation prescribed by law. | |||
102-38 | Ratio of the annual compensation of the best-paid person at the organisation in each country where the organisation has significant operations to the average annual compensation of all employees | Value creation: attractive, inclusive employer: internal compensation ratio | Significant operations take place in the Netherlands. The scope for this indicator therefore concerns the members of the Management Board. | |||
102-39 | Ratio of the percentage increase of the total annual compensation of the best-paid person at the organisation in each country where the organisation has significant operations to the average annual increase for all employees | Value creation: attractive, inclusive employer: internal compensation ratio | Significant operations take place in the Netherlands. The scope for this indicator therefore concerns the members of the Management Board. | |||
STAKEHOLDER ENGAGEMENT | ||||||
102-40 | List of engaged stakeholders/stakeholder groups | Other information - Interaction with stakeholders | ||||
102-41 | Percentage of employees governed by a collective bargaining agreement | Value creation: attractive, inclusive employer - Employer | ||||
102-42 | How stakeholders are identified and selected | Other information - Interaction with stakeholders | ||||
102-43 | Approach to stakeholder engagement including frequency of engagement efforts for each stakeholder type and group | Other information - Interaction with stakeholders | ||||
102-44 | Key topics and concerns raised through stakeholder engagement and how the organisation responded in its reporting and otherwise | Our story in 2020 | ||||
REPORTING | ||||||
102-45 | List of entities included in organisation's consolidated financial statements or in similar documentation. | About this reportFinancial statements: Notes to the consolidated financial statementsFinancial statements: Principal subsidiaries and other associates | ||||
102-46 | Process for defining report content and topic boundaries | Other information: Materiality test | ||||
102-47 | List of all material topics identified in the process for defining report content | |||||
102-48 | Restatement of information and reasons for changes | Other information: other non-financial information - data | ||||
102-49 | Changes in reporting | Other information: Materiality test | ||||
102-50 | Reporting period to which information provided relates | |||||
102-51 | Date of most recent report | Other information: Other non-financial information - additional information | ||||
102-52 | Reporting cycle | |||||
102-53 | Contact point for questions regarding the report or the content thereof | |||||
102-54 | Claims of reporting in accordance with the GRI Standards | Independent Assurance statementOther non-financial information - External assurance of the social part of the annual report | ||||
102-55 | GRI Content Index | |||||
102-56 | Link to external assurance statement | |||||
Policy and current practices for obtaining external assurance of the report | Other non-financial information - External assurance of the social part of the annual report | |||||
TOPIC-SPECIFIC DISCLOSURES | ||||||
MATERIAL TOPICS REPORTED IN ACCORDANCE WITH GRI STANDARDS | ||||||
RELIABILITY OF SUPPLY | ||||||
103-1/2/3 | Management approach | About this report: Note on materiality of topic AValue creation: High reliability | ||||
Alliander indicator | Frequency of power outages | |||||
Alliander indicator | Power outage duration | |||||
Alliander indicator | Postcode areas with more than five outages per year | Our strategy: Objectives and results | ||||
SAFE WORKING PRACTICES AND SAFE INFRASTRUCTURE | ||||||
103-1/2/3 | Management approach | About this report: Note on materiality of topic BProfile of Alliander: risks | ||||
403-1 (2018) | Management systems for work-related health and safety | Information partly available in the report. Complete with note on scope and reach in 2021 report. | ||||
403-2 (2018) | Risk identification and evaluation and incident investigation | Value creation: a safe network and a safe working environment: safe working practices | Information partly available in the report. In 2021 report, complete with note on RI&E and reporting and registering incidents and accidents. | |||
403-3 (2018) | Occupational health and safety services and occupational medicine | Value creation: attractive, inclusive employer: Sickness absence | Information partly available in the report. In 2021 report, complete with note on function and accessibility of occupational health and safety service. | |||
403-4 (2018) | Employee consultation, participation and communication about health at work | Value creation: attractive, inclusive employer: Employee participation | Note about employee participation body’s right of consent regarding working conditions, sickness absence policy, health & safety committee will be added in 2021. | |||
403-5 (2018) | Courses on healthy and safe working practices | Value creation: a safe network and a safe working environment: Safety instructionsValue creation: a safe network and a safe working environment: Training and development | ||||
403-6 (2018) | Promoting employee health | Value creation: attractive, inclusive employer: fit and healthy employees | ||||
403-7 (2018) | Prevention and mitigation of impacts of work-related health and safety risks | Value creation: a safe network and a safe working environment: exposure to hazardous substances | ||||
403-8 (2018) | Scope of health and safety management systems | Information partly available. In 2021 report, complete with note on scope, reach and application of management systems. | ||||
403-9 (2018) | Work-related injury | Value creation: a safe network and a safe working environment: LTIFAbout this report: Note on materiality of topic 2Appendix Other non-financial information - employee data | Not complete: | |||
403-10 (2018) | Work-related illness | Corporate Governance, Report of the Supervisory Board: safetyOur impact on society: human capital | Information partly available. Further data and notes on work-related accidents and sickness absence will be included in the 2021 report. | |||
103-1/2/3 | Management approach to safe infrastructure | About this report: Note on materiality of topic BProfile of Alliander: risks | ||||
Alliander indicator | Accidents and health impacts on citizens in relation to assets | Value creation: a safe network; safe infrastructure | ||||
WORKING TOGETHER ON INNOVATIVE SOLUTIONS | ||||||
103-1/2/3 | Management approach and its components | About this report: Note on materiality of topic DValue creation: Our network - The systematic planning of the energy transition | ||||
ATTRACTING AND DEVELOPING TALENT | ||||||
103-1/2/3 | Management approach | About this report: Note on materiality of topic FValue creation: attractive, inclusive employer: getting the job done | ||||
404-1 | Average number of hours that an employee spends on training on an annual basis, broken down by employee category | Value creation: attractive, inclusive employer: attractive employer, training and development | Not applicable: | |||
404-2 | Programmes for competency management and lifelong learning that guarantee employees’ long-term employability and help them complete their career | Value creation: attractive, inclusive employer: attractive employer | ||||
404-3 | Percentage of employees receiving regular performance and career development reviews by gender and employee category | Value creation: attractive, inclusive employer: attractive employer - fit and healthy employees | ||||
SOCIALLY RESPONSIBLE INVESTMENT POLICY | ||||||
103-1/2/3 | Management approach | About this report: Note on materiality of topic HValue creation: a creditworthy company: Investment policy | ||||
Alliander indicator | Capacity planning targeted on short-term and long-term electricity availability and reliability | Our story in 2020 | ||||
CORPORATE GOVERNANCE AND BUSINESS ETHICS | ||||||
103-1/2/3 | Management approach | About this report: Note on materiality of topic LCorporate Governance | ||||
205-1 | Number of business units assessed for risks related to corruption | Other non-financial information: other information | Limitations due to confidentiality: There was no reason for such an assessment in 2020. Some of the information requested with respect to risk analysis, number of business units, number of employees, and percentage of employees with training is confidential. | |||
205-2 | Communication and training about anti-corruption policies and procedures | About this report: Note on materiality of topic LOther non-financial data: other informationCorporate Governance: Integrity - Codes of Conduct https://www.alliander.com/en/organisation/procurement/ | Applicable in part: | |||
205-3 | Number of incidents of corruption and bribery and actions taken | Other non-financial data: other information | ||||
206-1 | Total number of legal proceedings in relation to market access, and the outcome thereof | About this report: Note on materiality of topic LCorporate Governance: Integrity - Guideline on preventing market abuse | ||||
CLIMATE CHANGE, ENERGY, CO2 | ||||||
103-1/2/3 | Management approach | About this report: Note on materiality of topic MValue creation: Sustainable energy supply | ||||
302-1 | Energy usage within the organisation | Value creation: Sustainable energy supply - sustainable operations | Not applicable: indicators related to energy sales. Alliander is not allowed to sell energy. | |||
302-2 | Energy usage outside the organisation | Value creation: Sustainable energy supply - sustainable operations | ||||
302-3 | Energy intensity ratio | |||||
302-4 | Energy usage reduction | Value creation: Sustainable energy supply - sustainable operations | Not applicable: the indicator on volume of energy saved per measure. Development of energy usage data is described in detail in the appendix. | |||
302-5 | Reduction of energy requirements with respect to products and services | |||||
305-1 | Direct (scope 1) greenhouse gas emissions by weight | Value creation: Sustainable energy supply - sustainable operations | ||||
305-2 | Energy indirect (scope 2) greenhouse gas emissions by weight | Value creation: Sustainable energy supply - sustainable operations | ||||
305-3 | Other relevant indirect (scope 3) greenhouse gas emissions by weight | Value creation: Sustainable energy supply - sustainable operations | ||||
305-4 | Greenhouse gas emission intensity ratio | |||||
305-5 | Reduction of greenhouse gas emissions | Value creation: Sustainable energy supply - supporting customers in making choices | ||||
305-6 | Emission of ozone-depleting substances | Not applicable | ||||
305-7 | Emission of NOX, SOX and other atmospheric emissions | Not applicable | ||||
DATA SECURITY, PRIVACY AND CYBER SECURITY | ||||||
418 | Management approach | |||||
418-1 | Complaints concerning violation of customer privacy and/or breach of customer data | Value creation: a safe network - PrivacyCorporate Governance: risks | ||||
ACCESS TO AFFORDABLE ENERGY | ||||||
103-1/2/3 | Management approach | About this report: Note on materiality of topic OValue creation: High reliability - excellent network management - affordable energy | ||||
Alliander indicator | Programmes focused on improving and maintaining access to electricity for vulnerable groups | Value creation: Our Network - Excellent network management - access to affordable energy | ||||
Alliander indicator | Customer connections | |||||
Alliander indicator | Number of buildings disconnected | |||||
TOPIC-SPECIFIC DISCLOSURES | ||||||
MATERIAL TOPICS PARTLY REPORTED IN ACCORDANCE WITH GRI STANDARDS | ||||||
FACILITATING RENEWABLE ENERGY GENERATION | ||||||
103-1/2/3 | Management approach | About this report: Note on materiality of topic CValue creation: making the energy supply sustainable - support for customers | ||||
Alliander indicator | Feed-in of energy from renewable sources | Value creation: making the energy supply sustainable - support for customers | ||||
DATA-DRIVEN NETWORK MANAGEMENT | ||||||
103-1/2/3 | Management approach | About this report: Note on materiality of topic EProfile of Alliander: our strategy - objectives | ||||
Alliander indicator | Network digitalisation | |||||
Alliander indicator | Length of fibre optic infrastructure | |||||
SATISFIED CUSTOMERS | ||||||
103-1/2/3 | Management approach | About this report: Note on materiality of topic GProfile of Alliander: our strategy - objectives | ||||
Alliander indicator | Customer satisfaction | |||||
COMPANY’S ADAPTABILITY | ||||||
103-1/2/3 | Management approach | About this report: Note on materiality of topic IValue creation: Our Network - how we are addressing our challenges | ||||
FUTURE-PROOF NETWORK | ||||||
103-1/2/3 | Management approach | About this report: Note on materiality of topic JValue creation: Our network - how we are addressing the challenges | ||||
SUPPLY CHAIN RESPONSIBILITY | ||||||
103-1/2/3 | Management approach | About this report: Note on materiality of topic KValue creation: Sustainable operations - Supply chain responsibility with partners | ||||
414-1 | Percentage of new suppliers vetted based on ‘occupational health and safety’ criteria | Value creation: Sustainable operations - Supply chain responsibility with partners | ||||
414-2 | Significant existing and potential negative impact of occupational health and safety in the supply chain, as well as measures taken | |||||
Alliander indicator | Employees of contractors/subcontractors with relevant training on occupational health and safety | |||||
Alliander indicator | Employee and contractor/subcontractor health and safety policy and conditions | Value creation: Sustainable operations - Supply chain responsibility with partners | ||||
Alliander indicator | Percentage of procurement that is in accordance with Alliander's CSR Procurement guidelines, in % euros | Value creation: Sustainable operations - Supply chain responsibility with partners | ||||
ADDITIONAL INFORMATION | ||||||
ADDITIONAL INDICATORS FOR ALLIANDER | ||||||
CATEGORY: Profile | ||||||
ASPECT | Organisational profile | |||||
Alliander indicator | Transmission and distribution lines | Profile of Alliander: our role in the supply chain - figures | ||||
CATEGORY: Economic aspects | ||||||
ASPECT | Economic KPIs | |||||
Alliander indicator | Efficiency of transmission and distribution | |||||
201-2 | Financial implications and other risks and opportunities associated with climate change | Value creation: making the energy supply and our organisation sustainable: dealing with climate risks and adaptationOther information: TCFD index table | ||||
CATEGORY: Social aspects | ||||||
ASPECT | Employment terms and conditions | |||||
Alliander indicator | Percentage of employees eligible for pension plan in 5 and 10 years’ time by job category and geographical area | |||||
ASPECT | Society | |||||
Alliander indicator | Participative decision-making and involvement of stakeholders and outcomes | About this report: Stakeholder dialogue | ||||
RESPONSIBLE COMMUNICATION AND INFORMATION | ||||||
Alliander indicator | Measures to support access to energy and promote safe energy usage | |||||
Other company-related information | ||||||
306-2 | Total weight of waste by type and disposal method | |||||
307-1 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations | |||||
404-1 | New employee hires and employee turnover by age group and gender | |||||
419-1 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations in the social and economic area | |||||
405-1 | Diversity of governance bodies and workforce breakdown by category, gender, age group, and other diversity indicators. | |||||
Alliander indicator | Number of employees with poor employment prospects | |||||
Alliander indicator | Alliander Foundation participants | Value creation: attractive, inclusive employer: attractive employer - Alliander Foundation | ||||
* For this report, we used the GRI Standards as published in 2016 with additional indicators for employee safety and health published in 2018. |