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Annual report 2020

Annual Report 2020

  • About this report
  • Our story in 2020
  • About Alliander
    • Profile of Alliander
    • Our mission
    • Trends and developments
    • Our strategy
    • How we create value
    • Definition of KPIs
    • Objectives and results
    • Connectivity matrix
  • The value we create
    • Our network: high reliability, low costs
      • Objectives and results
      • Excellent network management
      • Challenges in the regions
      • How we are addressing the challenges
      • Customer convenience
    • Creditworthy company with solid returns
      • Objectives and results
      • How finance and sustainability go hand in hand
      • Tax matters
      • Financial results
      • Income statement
      • Incidental items
      • Segment reporting
      • Balance sheet
      • Cash flow
      • Financial position
      • Events after balance sheet date
      • Our plans
    • Achieving sustainability in energy supply and operations
      • Objectives and results
      • Support for customers in making choices
      • Transition to a new, sustainable heating supply
      • Systematically planning the energy transition
      • Sustainable organisation
      • Implementation of supply chain responsibility
    • Safe network and a safe work and data environment
      • Objectives and results
      • Safe infrastructure
      • Safe working practices
      • Privacy
      • Cybersecurity
    • Attractive, inclusive employer
      • Objectives and results
      • Working in the COVID-19 period
      • Getting the job done
      • Labour market for technical talent
      • Alliander is Hiring!
      • Composition of the organisation
      • Attractive employer
    • Our impact on society
    • Contribution to Global Goals (SDGs)
    • What have we learned?
    • Statement by the Management Board
  • Corporate governance
    • Corporate Governance
    • Risks
    • Report of the Supervisory Board
    • Composition of the Management Board
    • Composition of the Supervisory Board
    • Remuneration report
  • Financial statements
    • Consolidated financial statements
      • Consolidated balance sheet
      • Consolidated income statement
      • Consolidated statement of comprehensive income
      • Consolidated cash flow statement
      • Consolidated statement of changes in equity
    • Notes to the consolidated financial statements
      • Accounting policies
      • IFRS
      • Basis of the consolidation
      • Notes to the consolidated financial statements
    • Company financial statements
      • Company balance sheet
      • Company income statement
      • Company statement of comprehensive income
    • Notes to the company financial statements
      • Accounting policies
      • Notes to the company financial statements
    • Proposed profit appropriation for 2020
    • Events after the balance sheet date
    • Principal subsidiaries and other associates
  • Other information
    • Profit appropriation
    • Independent auditor’s report and assurance report
    • Opinion of the Alliander stakeholder panel
    • Materiality test
    • Interaction with stakeholders
    • TCFD index
    • SWOT
    • Key criteria for measuring impact
      • Key criteria
      • Key principles and assumptions
      • Comparative figures for impacts from 2020 and 2019
    • Impact measurement disclosures
    • Five-year summary
    • GRI Content Index
    • Definitions and abbreviations
    • Other non-financial information
  • Overige verslagen Other reports
    • Jaarplan 2020
    • Halfjaarbericht 2020
    • Jaarverslag 2020
  • Our network: Ensuring a high level of supply reliability at a low cost

    We achieve 99.99% availability in our energy networks, making them among the most reliable in the world. The supply reliability in 2020 remained unchanged at this extremely high level.

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    Challenges in the regions

    As described previously, we are already seeing bottlenecks in the Dutch power grid that pose an obstacle to the energy transition and to the further economic development of the Netherlands.

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    Excellent network management

    Our customers were without electricity for an average of 23.2 minutes (2019: 21.9 minutes), which is more than the target of 23 minutes. As in 2019, no major outages occurred.

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    How we are addressing the challenges

    So that we can continue to ensure the reliability of the electricity grid, we take measures to gain insight into the bottlenecks in capacity in the grid.

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    Customer convenience

    The key determining factor of customer satisfaction is the convenience they experience. Immediately after we complete a job, we ask customers for feedback on our services.

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    Being a creditworthy company with solid returns

    As a major energy network company, we have an important social function in Dutch society. Consequently, our social, financial and sustainability performance plays a significant role in the considerations of shareholders and investors.

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    How finance and sustainability go hand in hand

    Thanks to our financial position, we are able to continue to invest in our networks and grow the business. This enables us to pursue our strategy and play a facilitating role in the energy transition.

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    Tax matters

    Alliander’s tax policy focuses on national taxes in the Netherlands, which are mainly corporate income tax, wage tax and VAT.

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    Financial results in 2020

    Alliander’s income is made up of approximately 85% income from the regulated activities of network operator Liander and 15% other income, the latter being income from rental of large-user meters and transformers, income related to new activities and

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    Income statement for 2020

    Net profit amounted to €224 million in 2020 compared with €253 million in 2019. Profit is down by €29 million, due to the effects of COVID-19 (€12 million) and other factors. The COVID-19 crisis resulted mainly in lower revenue from electricity.

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    Toon meer resultaten

    2019

    • Jaarplan 2019
    • Halfjaarbericht 2019
    • Jaarverslag 2019
    • Annual Report 2019

    2020

    • Jaarplan 2020
    • Halfjaarbericht 2020
    • Jaarverslag 2020
    • Annual Report 2020

    2021

    • Halfjaarbericht 2021
    • Jaarverslag 2021
    • Annual Report 2021

    2022

    • Halfjaarbericht 2022
    • Jaarverslag 2022
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