Objectives and results
Ensuring a high reliability of supply for a low cost | ||||||||
Target for 2022 | Performance in 2022 | Target for 2023 | Strategic objective | Most significant risks6 | ||||
Customer convenience: | Customer convenience: | Customer convenience: | Increase in customer convenience for consumers and business market over the coming years. | Completion of work package | ||||
Electricity outage duration: | Outage duration: | Electricity outage duration: | High reliability of supply. | |||||
Repeat outages: | 28 | Repeat outages: | The number of unique cable numbers with more than five outages will remain at 17 or less in the coming years. |
Making the energy supply and our organisation sustainable | ||||||||
Target for 2022 | Performance in 2022 | Target for 2023 | Strategic objective | Most significant risks6 | ||||
Net CO2 emissions from own business operations: | Net CO2 emissions: | Net CO2 emissions from own business operations: | Climate-neutral operations.2 | Long-term focus of legal and regulatory framework | ||||
Circular procurement: | Circular procurement: | Circular procurement: | 45% circular procurement in 2027 |
Ensuring a safe energy network, a safe working environment and a safe data environment | ||||||||
Target for 2022 | Performance in 2022 | Target for 2023 | Strategic objective | Most significant risks6 | ||||
LTIF (lost-time injury frequency): - 4 | LTIF: | LTIF (lost-time injury frequency): - 4 | Safety is key to our operations. We create a proactive safety culture. | Safety |
Being an attractive, inclusive employer with equal opportunities for all | ||||||||
Target for 2022 | Performance in 2022 | Target for 2023 | Strategic objective | Most significant risks6 | ||||
Employee survey: | Employee engagement: | Employee survey: | Being a top-class employer: an innovative and successful company where we develop future-oriented knowledge and competencies. | Capacity for change | ||||
Employee absenteeism: | Absenteeism: | Employee absenteeism: | The maximum sickness absence rate will be 4.3% in the coming years. | |||||
Women in managerial positions: | Women in managerial positions: | Women in managerial positions: | By 2024, at least 33% of our managerial positions will be held by women. | |||||
People with poor employment prospects: | People with poor employment prospects: | People with poor employment prospects: | We offer long-term work to people with poor employment prospects who meet the criteria of the Dutch Labour Participation Act. In addition, we offer work experience placements, internships and other learning experiences for a broad target group. We will meet the requirements of the Dutch Labour Participation Quota Act by 2024. |
Being a creditworthy company with solid returns | ||||||||
Target for 2022 | Performance in 2022 | Target for 2023 | Strategic objective | Most significant risks6 | ||||
Credit rating: | Credit rating: | Credit rating: | Remain a creditworthy company. Continuously outperform the sector in terms of costs and operational excellence. Solid profits within the boundaries of what is permitted in the regulated domain. | Long-term focus of legal and regulatory framework | ||||
FFO/net debt: | FFO/net debt: | FFO/net debt: | ||||||
Interest coverage: | Interest coverage: | Interest coverage: | ||||||
Net debt/(net debt + equity): | Net debt/(net debt + equity): | Net debt/(net debt + equity): | ||||||
Solvency ratio: | Solvency ratio: | Solvency ratio: |
- 1 The electricity outage duration differs from the figure stated in the regulatory report. This report does not include the interruptions in the high-voltage network (CBL assets) owned by Liander.
- 2 The climate neutrality objective relates primarily to scopes 1 and 2. Greening is mainly achieved with Guarantees of Origin from national wind farms (see also the Sustainable Organisation chapter).
- 3 The scope of the KPI comprises primary assets: Low-voltage and medium-voltage cables, gas pipes, distribution and power transformers, and legacy and smart electricity and gas meters.
- 4 No target is set for the LTIF performance indicator, because the number of accidents leading to sickness absence should ideally be zero. Our objective with this indicator is to show a downward trend each time.
- 5 The number of employees with poor prospects in the labour market comprises 90 jobs created under the Dutch Participation Act, amounting to 73.2 FTEs.
- 6 The Risks chapter explains the risks in detail.